The Regency, Rome, a Tribute Portfolio Hotel

I first gave the hotel 4 stars but then when I had to connect with the hotel to sort the credit card charges , I was shocked with the attitude of the lady at the front desk. She basically told me she had no time to deal with me as she was “busy with other guests”. As if our stay didn’t matter any more . Despite my several requests to transfer me to someone else she refused. Very disappointing, especially that the hotel is nice and most of the start (especially the lady working at the breakfast and the bar) were polite. What a letdown by one person .

The hotel is located in a very nice year , quiet and close to the embassies . It is quite small and feels a boutique . There a few nice restaurants and small corner shops around it. There is a parking garage next door but it has some weird hours so check them out before parking there. It is max 10 minute walk to Borgese gardens (highly recommended) and about 20 to Trevi and Spanish steps . Just walking in those directions is very enjoyable and not tiring at all. The front office was one of the best I have ever encountered- especially the female receptionist (don’t remember her name:( We were upgraded to a very nice deluxe room with a huge balcony - terrace. The room was spacious , very comfortable and looked just fresh from renovation. It had everything needed for a comfortable stay. We had the breakfast only once but it was a small selection but more than enough and tasty to fuel up. I want to commend the lady who worked at the breakfast restaurant as well as the bar in the mornings. Very nice attitude ! The check out was also very quick and nice. I was going to give it 5 stars , but a few glitches compelled me to downgrade one notch. 1. The walls are really thin . But the windows were noise proof - nothing came in from the outside 2. The room control display by the entrance door wasn’t functioning properly , not was it easy to operate. 3. A couple of times during our stay we didn’t have hot water - we were told there was some problem with the water heater . 4. The housekeeping was very good , but a bit too persistent. They knocked our door a couple of times asking when we were going to vacate the room, and then made the reception call us asking the same. A bit too much. But despite these minor issues , we really enjoyed our stay in the hotel. Will definitely return.

Amazing hotel! This is such a great location that is not in the middle of the hustle and bustle. Its in a quiet area over near the Rome Zoo and Piazza de Siena which has the Borghese Gardens! Quick 10-minutes walk. Also some nice restaurants close by and in walking distance. You will need to take a taxi if you come in at the train station, which will cost you under $10. Dont be scammed by a taxi trying to charge off the meter! The room itself was so clean and luxurious. The AC worked pretty well. Had a really nice balcony that had excellent views! The bathroom was very nice and had a rain shower. The bed was comfortable and clean. Nice turn down service and provided us with little chocolates on the bed. I was very impressed with everything. Restaurant was god, we had some snacks and drinks down there! Also had a welcome drink at the bar and coffee in the morning. Coffee was from a nespresso machine, not so great, I was hoping it would be made from the large old school copper espresso machine they had at the bar!! Overall i definitely suggest this hotel. A little rather out of the central rome locations and the touristy things, but still a nice place to stay if you like it a bit quieter!

This hotel is a gem. Located in a good neighborhood this hotel and its staff were superb. They know every guest by room and name. They went out of their way to ensure we had an amazing honeymoon experience from check in to the gift awaiting in our room. The restaurant was good. All in all, a small hotel that offered excellent service, best bed and pillows of the 8 hotels we visited on this trip, nicely decorated, and overall a definite YES for travelers to Rome.