B&B la Cubanina

I stayed in this so called hotel along with my family. THIS IS NOT A HOTEL. The owner is basically renting rooms out of her own apartment. First of all, there was a language barrier between us and the owner who speaks only Italian and Spanish. When I tried to use google translate to try to understand what she was saying, she got very impatient and started shouting. So I really found this to be totally rude and unacceptable. Moving on to the second issue we had, while booking it said that the “hotel” includes breakfast. The so called breakfast consisted of a very small juice, two croissants and a cappuccino. These portions would only satisfy a 4 year old kid not an adult. You could literally get this breakfast from any supermarket for 3-5 euros. When we asked her for bottled water to drink, she gave us a very small bottle that supposedly the three of us have to drink from. Keeping in mind, the next issue that I will mention which is simply horrif. The third issue we had was that there wasn’t any water in the taps. We couldn’t shower after a very long trip nor use the bathroom and whenever we asked the owner, she would shout and say ten minutes. Apparently these ten minutes lasted forever because until the moment we decided to check out of this dirt hole, the water hadn’t come back. So imagine having to stay in a place with no water which is a very basic human need for more than 15 hours, and God knows when would the water have come back. When we complained, she called booking and kept talking in Italian to them and when we asked her to talk to the Booking representative, she gave us the phone but as soon as we started telling the representatives about the situation, she kept pulling my hand to take the phone in a very aggressive manner. She canceled our second night and simply left us in the streets, searching for another hotel. So a summary for all of what I said, don’t stay there. Very rude owner. Small portions of breakfast. No water in the bathroom. Elevator is very small, bearly takes two people. Very old room. AVOID STAYING IN THIS PLACE AS IT IS A WASTE OF MONEY AND TIME. Avoid!!!!!