Manuel G
December 6, 2024
Okay, where should I start? We have spent three nights in the Eternal City, two of them were at the "Hotel de Russie". And it was marvellous, breathtaking and outstanding from A to Z. Upon checking in, we were informed by the lovely man at the front desk (I am so sorry that I can't remember his name) that we have received a "little" upgrade. From a Classic Room to a Superior Suite. What a room! You can see our view from the attached picture, I could spend a whole afternoon just standing at the window of the suite looking into that breathtakingly beautiful garden. The outstanding Concierge Team (once again, I really can't remember their names, but this goes to all of them!) gave us priceless suggestions of what to see on Rome and made two dinner reservations that were 100% of what we were looking for. Thank you!! Breakfast was impeccable, please give the warmest greetings to Mario who took such good care of us - he's a real gem! We even got a little tour through the hotel by Giulia, the lovley Guest Relation Manager, who was so welcoming and charming from the check-in to check-out. Needless to say that the hotel is perfectly located directly at Piazza del Popolo, ideal for a City trip ad we did (and I assume for everything else, too). It was such a pleasure being your guests, enjoying your hospitality, your outstanding dedication to being amazing hosts and ambassadors for the City of Rome and the brand of Rocco Forte Hotels. Thank you for this unforgettable experience!