Hotel Principe

First of all, the hotel is at another address, it is not on Via Principe Amedeo 2 as stated on the website, as well as in the billing, but rather it is on Via Principe Amedeo 67. After telling us that the “misunderstanding” is due to the website with which we booked and not them, they want to charge us €42 for the tourist tax, knowing that the website clearly stated that €30 was pending payment at the hotel. After settling in the room, they tell us that the next day they will change our room, but in addition to all this, they do not say that we should leave the room unlocked, that they will be in charge of changing our room... We have to contact them so that they can tell us which room It's our turn, it turns out that they change us to another room but not in the same hotel, but in the hotel they have on the same floor (Rome hotel, 1 star hotel). The room was not what I had reserved, since instead of being a double bed, it was two 90 cm beds together with springs and arches, an odyssey to sleep there, and the shower another odyssey, since it had no pressure and so For the hot water to come out you had to wait at least 20 minutes.