Etruska Luxury Trastevere Guesthouse

Our stay at Ethuska Luxury Apartments was disappointing. There was absolutely nothing luxurious about these apartments. Upon arrival, we found the place very dirty—the toilet needed a good scrub and bathroom was unclean, and there was no toilet paper (thankfully, we had some in our bag). Even the walls were dirty, and the bedside tables had splatters of something white on them. To make matters worse, there was even a dirty knive left by the kettle. Overall, it was just gross. The area didn’t help either—it felt grimy and uninviting. To top it all off, the cost was significantly higher than other, much better accommodations we stayed in during our trip. We definitely wouldn’t stay here again. Save your money and look elsewhere!

Etruska is clean & reasonably comfortable. Our host Paolo met us upon check in & offered suggestions for dining & public transport options around Rome. The guesthouse is small with 5 rooms & a small common kitchenette. It was difficult to find as there is no external signage at street level but we found it eventually. A basic breakfast is included in the adjacent cafe (Coffee, Juice & croissant). Greater variety would be good. Even toast instead of sweet pastries. There are some areas that would improve the stay: 1) Tea making facilities are in the common area. It would be much more convenient if in room as there is already a coffee maker in room. No milk is provided for tea / coffee. This seems common in Italy but not internationally. 2) Bed sheets are too small to fit the bed properly & this makes the sleep uncomfortable if you are constantly looking for the sheets A reasonable place to stay.

In the truest sense of the word, my experience was unbelievable. I’ve never been treated so horribly by any establishment and I mean that by a wide margin. On the final leg of our trip, we were to return to Rome for one final night before our return flight home. Due to an ongoing ground-handler strike, we were informed by our airline that our flight to Rome was canceled and that we would need to seek alternate arrangements. As such, we changed plans to depart Italy a day earlier (ahead of the strike) and would need to cancel our hotel stay. When I messaged the inn I was immediately met with vitriolic language. Though I never once returned the hostility, the hotel personnel proceeded to berate me and make disparaging comments about my background and character. Even after I assured the attendant that I was never seeking a refund but rather just informing, the verbal onslaught continued (see the included screen shots) I wish I had even a lackluster review about pillows or the view to share. Instead, I can only say that the true nature of whomever manages the WhatsApp account of this establishment shone through brightly. In good conscience I could never recommend that anyone stay here and genuinely hope that the staff is addressed directly and promptly. An absolute nightmare of a person.