Top rated hotels in Rome

AC Hotel Clodio Roma
4.3/530 Reviews
The hotel was recently remodeled and it was very nice. The hotel does not offer free breakfast to Platinum or Elite higher guests, but they offered points or a food and beverage discount at check-in. I chose the discount, which was nice and basically cut the breakfast price in half. The breakfast was very good with excellent options from which to choose. The hotel staff were friendly and helpful, except the manager at checkout. My only complaint was at checkout. I booked my room directly with Marriott Bonvoy at a special rate. I received my confirmation email and thought all was good. Upon checkout, my bill was double the price of my confirmation. I tried to talk to the manager and showed him my booking confirmation. He told me I could not have booked at the special rate I was promised. He proceeded to show me what he said he saw on his computer screen. I again showed him my confirmation email and he said no. I called the Marriott elite line and they were to contact the hotel to try to work out the situation for me. I am still waiting for a resolution. SIDE NOTE. We were traveling with another couple and they booked under the same special rate at the same time. Upon checkout, their bill was correct!

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