The staff was outstanding and always provided a pleasant experience when I interacted with them. The customer service provided at the restaurant/bar was top notch. Unfortunately during my week long stay, a couple of distractors soured my experience: A roach was found in the main living area of my room. To the hotel's credit, I was promptly switched to another room and worked to rectify the situation. Lastly, for a period of two days, the hotel had issues with the fire alarm and that negatively impacted my ability to sleep and get proper rest.