Guest User
September 30, 2023
This hotel is certainly not worth 4 stars as stated. We had taken the walking package with 2x delicious dinner or buffet, breakfast, packed lunch, wellness and welcome drink included. Unfortunately, the wellness was not available, nor was there a delicious dinner (we had chosen this hotel for this), only the buffet, dried out meat in thick sauces. At 1945 they already asked to take dessert because they were closing the restaurant. 2000 are going to close, exactly a boarding school. If you ask why so early, the reason you get is: staff shortage; and we cannot divide ourselves into four because we also have to clear the room, prepare everything for breakfast, do the bar, the reception,...but I did pay for all this...it feels a bit like fraud. We reported this, but there was no one who could do anything about it, the person responsible was not there, the only thing we What we could do was fill out the satisfaction form, which we did. Unfortunately, we heard nothing more. The room was okay, spacious bathroom and a terrace, but we had paid extra for this.
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