Residence Inn Bentonville Rogers

Nice hotel, great location, good breakfast with lots of choices! Kind reception area employees!! Clean, convenient, roomy...breakfast choices included fresh fruits, 2 kinds of milk, juices, scrambled eggs, turkey sausage, breakfast croissants and a nice sized coffee bar!

Even though most of the area was devastated by a tornado, The staff at The Residence Inn was on point and always smiling. The hotel was without power, but the generator was working, and all amenities except for the pool were open. All of the staff members I encountered were very nice and the room was very clean. We did get power on my last day there so; all should be good now!

Gross. marriott exclusive business traveler and really never ask for much but there are better non marriott options for bentonville. big water stains on ceiling, bugs in tub, stains on couch and prior guest underwear left in room. bath products empty..no housekeeping even with 5 nite stay. I take the garbage out but do other guests? fitness center is old equipment, outdoor grill always broken and scary smell from the furnace ac registers. never again.

This isn't a new property but in this case, that's a good thing! Those of you who travel a lot will know what I'm talking about. The rooms are (still) huge, there's (still) a tub, the lighting is warmer/kinder (not the LED harsh, white lights found in so many new hotels), the windows open, and the walls and windows are well-insulated so the room is quiet. The mattress was comfy, the towels were thick and big, the whole place was clean, the staff was friendly and the breakfast was great (good coffee, REAL scrambled eggs, not powdered, REAL oatmeal, not packaged, with cranberries, raisins, brown sugar, nuts, etc.). My only MINOR suggestion for improvement would be to properly mix/dilute the orange juice concentrate. I had to add water to make it drinkable.

We were happy with this Residence Inn -- good location, friendly people, good room. But we were especially happy that they have declined to go with the corporate decision (a horrible decision, by the way) to serve only cold breakfasts, and instead had one that was hot. While we ended up eating out because we didn't want what they offered, I applaud their decision to at least offer a hot breakfast.

Overall hotel is good. Lobby, staff, free parking and included breakfast all great. Rooms could use a little updating….wallpaper in bathroom was peeling, kitchenette sink had a horrendous smell when the water was running. Sofa bed mattress smelled of urine, so one in our party just opted to sleep on couch instead of folding the bed out.