Guest User
August 16, 2023
I stayed at the ESA in Long Beach CA. Not even a spoon in the "Fully equipped" kitchen. Nothing! No shampoo, or hair dryer in the bathroom. Checked out after 3 nights. They still owe me money for a refund of my deposit for the remaining 4 nights. I have a printout of what the refund should have been and they short paid me. Went back to complain and they said I should get the balance in 7 to 10 business days. It has been 2 1/2 months. I can't reach anyone who is willing to help me. They have lost me and a lot of fellow travelers as guests forever!