Hotels Near Stein Mart in Rocklin

Stayed at this hotel in April 2022. I am a lifetime platinum elite with 850 nights and 10 plus years at platinum. Violation of Marriott own policies Front desk asked me to change my rate to qualify for suite upgrade to suite they had available at time of check in. In fact, Front desk supervisor Jason said they had a couple of cancellations and a suite was available. However I need to change my rate. This is a clear violation of Marriotts own published rules regarding complimentary upgrades for elites. Racist undertones I dialogued with these folks via two ways. The first was via chat on the app, and then the second was in person face to face dialogue. I’m unsure if it was the attitude I was getting or the refusal to identify themselves on the chat, but I was definitely getting the sense of ‘we don’t want you here’. In fact they offered to cancel my reservation while we were already checked in, in the room while I was chatting with them. Summary This hotel does not honor marriotts own policies and has significant racist undertones imho.

Every thing is good

The cleanest hotel, Wonderful staff all around cheapest deposit around best breakfeat,lounge and patio to enjoy family time will be back to enjoy the lounge pool spa breakfast.With my cancer its the nicest cleanest place around

Departing from Los Angeles, I took the old man to Lake Tahoe, taking into account the trip, not too tired, staying here for one night. The hotel is all on the way, the environment is very good, the bed is large, you can stay for four people. There are restaurants in a few minutes. The most important thing is that it is only the costco across the road. The food, vegetables and fruits that are in the Lake Tahoe on the second day can be purchased. I don’t know how to make a big watermelon from LA. .

Check-in was easy & efficient. The room was a decent size with a sitting area. The bed was very comfortable and had non-feather pillow options--great for allergy sufferers. Each nightstand had power outlets--perfect for two people charging devices at bedside. The bathroom had a large shower (only) with no mold--good job, housekeeping! The water pressure was decent. The sink was just outside the bathroom. The countertop magnifying mirror was a nice touch, unfortunately, the space was so dimly lit it was difficult to see for shaving or makeup. C'mon, Marriott, spring for brighter bulbs. There was an iron, ironing board, and hair dryer in the closet, and the room had a coffee maker and mini fridge. The hotel has a bar. Parking was free in the hotel's large, open-air parking lot. I might stay here again if I'm in the area.

I had 3 rooms (1 two bedroom suite and 2 studios) booked for myself and my husband, my son, and my daughter, her husband and 3 kids. Unfortunately, we were here to attend a memorial service for my brother, but our stay here has been very good, largely due to the excellent service we have received. I am particularly picky about noisy rooms, so I called ahead and spoke with a very nice gentleman, requesting that he place us in a top floor room (I hate listening to people stomping around overhead), in a quiet room away from elevators and preferably, at the end of a hallway. For the other two rooms for my family, they are not so particular. I also requested early check in. He politely noted my requests. As a follow up, I used the chat option when checking in online and reiterated these requests. The same kind gentleman responded and promised to do his best to make it happen. Upon landing, we called from the airport to see if any of the rooms were available, and we were able to get into the two bedroom by about 1:00, and the other became ready as we were standing at the front desk checking in! Our son arrived a day later for a quick 24 hr stay, and as requested, we were able to pick up his key at 10:30am before picking him up at the airport. They made every single thing I had asked for happen! The check in process was quick and efficient. We liked having the extra space their suites offered, with a nice sectional in the living room area, and nice work space. The rooms could use a bit of updating in some areas, and there were rather large gaps under the entry door, but the hallways appeared to have relatively new carpeting. The complimentary hot and cold breakfast options were good. We were greeted every time we returned to the hotel. The staff were so outstanding that it was easy to overlook the other things. We have stayed twice before at the Courtyard that shares the parking lot, and liked this property much better in terms of space, comfort and customer service. Thank you for taking such good care to meet our needs.

Lovely hotel.

Dawn, is the best!! She followed up on my many questions while I coordinated rooms for seven high school kids and two coaches. Not only did she provide great service but gave us a great rate on top of that. Our kids raised money and worked hard so I appreciate her making sure we had the best deal. I felt confident during the process and when we got the rooms they were clean, comfortable and quiet. I arrived to meet Dawn for the first time her smile and assurance made me feel like I was part of something special. Her assistant checked us in with a smile and light hearted humor as she recommended venues/restaurants and directions. The sleep was perfect as my bed was soft, pillows were perfect and space was abundant. I went for a walk to find all the outlet stores across the street, and many good restaurants. The difference was the staff, always cheerful, always made time to answer questions. Dawn leads by example, I can see and feel that she empowers her people to have confidence that taking care of the customer is the ultimate goal. Thank you Dawn and crew. You rock!!! J Villa

A little noise, affecting sleep