Verified traveler
January 1, 2024
We received a room at the 4th floor at the end of the corridor, as requested at the time of booking. Too bad that the door of the room to the corridor is not at all sound proof, and you can hear all the guests slamming their doors getting in and out of the rooms. Moreover, the AC window unit is old and sounds like a jet engine, and we could not use it during the night. Only the fan was bearable and actually covered the noises from the corridor.
The room was clean, but it was not clear whether it had been recently renovated, with not attention to detail at all (pencil signs on the wall, mis-aligned crown moldings, visible patches of spackle all over...).
Breakfast is only available by purchasing a coupon to be used at the directly connected restaurant (Old Chicago).
The reception staff didn't know that there are 4 RV plugs in the parking lot that can be used to charge EV vehicles overnight.