Candace
February 26, 2024
Where do I even start with this place. I will get the good out there first. The staff were amazing, they did all they could and tried to ensure it stayed clean. Now for the crappy part- there is no way to monitor who is staying there and who wasn’t, the cops showed up as we were in the lobby getting ready to go enjoy the pool and took off running towards the pool, there was a fight of some sorts and waves of people started to leave the hotel in their bathing suits and bags because they were not even staying there. This fight closed down the pool for the rest of the night and even the next morning, so we didn’t get to use it which is why we took our kids there. Then there was like a family get together going in there, they took over the entire lobby area with their kids doing cart wheels and running around. Finally we retreat to our room for the night and the air doesn’t work and we have to crack the window, all we heard all night was the drunk birthday party being hosted there screaming and fighting all night long and loud music. My girls and I don’t sleep good but get up early as soon as breakfast is starting and there is already no food to eat and we have to wait and when small amounts are brought out it’s taken right away, by 9 am when my husband and son get up to eat the entire breakfast dining area is destroyed from people and there isn’t even cereal. We just didn’t have a good stay and didn’t get to even enjoy what we went there for. But the staff were great!