SwansonPaul
January 7, 2022
Due to COVID I had to cancel this stay. This hotel and Trip.com DID NOT REFUND MY MONEY!!! The hotel asked to see my paperwork concerning my COVID results - The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient's consent or knowledge. But perhaps this hotel doesn't know this law - they obviously don't know that the minimum fine for willful violations of HIPAA Rules is $50,000. The maximum criminal penalty for a HIPAA violation by an individual is $250,000. Restitution may also need to be paid to the victims. In addition to the financial penalty, a jail term is likely for a criminal violation of HIPAA Rules.
Do not stay here. Do not bother with their service. They do not care about you. Only money. Try a Hilton.... they are awesome. I have had a lot of success with Hiltons - all of the hotels under the Hilton umbrella are very good and I think you should try a Hilton the next time you travel.
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