Beautiful 2 BR apartment near Mayo Clinic Campus

Excellent value Property was well kept, maintained and perfect downtown place to stay. Will try to get it again next year

Good location, communication issues plus icy driveway a negative The location of this apartment is great.... just a 10-minute walk from Mayo campus. The apartment itself is in good condition. Nice renovation, furniture etc. It's an older building and the walls are thin, but it is very livable for the short-term. The checkin process started us off on the wrong foot. I didn't receive any checkin information until I asked for it 45 minutes before the checkin time. I have stayed in many vrbos and have never had to actually request the checkin information. It is nice to have off-street parking, but the parking area was glare ice during our entire 10-day stay. This made it very difficult for my husband, who was on a scooter/in a boot from a previous dislocated ankle, and me who returned after a week-long stay in the hospital. The ice was very dangerous, and it would have not been great had either one of us slipped. Upon getting into the apartment, we were without paper towels and garbage bags. I also noticed that there were dirty towels in the washing machine, so when I went to wash them, I found that the Tide Pod bag was also empty. I requested these items from the owner and she said she would drop them off the next day. The next afternoon, after still not receiving the missing items. I messaged the owner again and she said her husband would drop them off the following day, which he did. This property has potential but there needs to be better communication with the owner, more attention to detail of how the house is prepared for visitors (missing items, dirty towels), and the icy driveway definitely needs to be taken care of during the winter months.