Hotels Near Edgerton Model Railroad Room in Rochester

The hotel is simple, soundproof is not good, all kinds of people have! There are no neighbors, it is close to the airport, 3 minutes by car.

The hotel staff always make us feel welcomed and ensure our stay is as pleasant as possible. My son has to come out to Rochester every few weeks to the hospital and we always stay at this location. Not only for the conscience of it but because the accommodations and staff are amazing.

My wife and I stay at this location in Rochester when we go to visit family (about 2-3 times a year). Our stays have always been exceptional, even during the Covid pandemic, during which time Covid restrictions were explained up front at check-in. There are a few employees that recognize us, and spend a few minutes talking with us. Associates at the front desk are always accessible, and address any concerns that we might have, even if it’s just telling them that the coffee urn in the lounge is empty. I’ve noticed that everyone, including maid service staff and maintenance workers always seem to be in a good mood, and interactions among associates is always pleasant. Rooms are clean and comfortably arranged. The pool and exercise room are clean and an adequate size. Morning breakfast is always stocked, with a selection that would satisfy most diets. I have no negative comments whatsoever about this location.

we normally stay here when in the area for work as it is an excellent location and near the interstates. the airport is about 6 miles away so not truly an airport hotel but close enough that is is not to far a stretch. the rooms are updated and clean. the hotel is quiet and the staff are excellent from the front desk to the lounge to the housekeepers. i highly recommend this Marriott if in the area.

The Hilton Garden Inn is located within the Rochester University campus and only 5 minutes away from the wonderful and historic Mount Hope Cemetery. The hotel has a nicely decorated and welcoming lobby, with a restaurant on site that serves breakfast in the morning (my visit included the breakfast plan since I do not like going to look for breakfast in the morning). There were two comfortable double beds and a nice large bathroom in the room. Bed Linen and towels were clean and fluffy. The breakfast off the menu was good. I did not use the buffet but it did not appear to have a large variety. The hotel is a good jump off point to explore the Erie Canal, the fall colours of the Finger Lake District or just to walk along the Genesee River waterfront trail (which is lovely for walking and riding). So now for my issue with the housekeeping policy (not the housekeepers I would like to add). And yes, I am going to get political here! We were told upon arrival that because of Covid the rooms would be cleaned on the fifth day of stay or if we request it by calling before 8am the day we wanted to have the room cleaned. OK, policy understood! Some people can go for days without needing the room cleaned, I am not one of those people. One of the things I like most about staying in hotels is having daily housekeeping and arriving back in the room with the bed made and fresh towels if I leave them in the bath tub (which I do not do everyday). So twice we called, before 8 am to make the appointment. The phone rang for a long time, eventually we spoke to the front desk and the person took the room number and confirmed the request. Twice the room housekeepers never came and the room was never cleaned. What the hotel and the Hilton chain, as a whole, will not freely admit is that they have turned housekeeping into a ”gig” economy. The housekeepers are suppose to wait each day for a call. If they get a call, they work, if they not, no work. No work, no pay. So, to the surprise of no one, those mostly women of color were smart enough to get a regular and better paying job else, with guaranteed hours. That has left a smaller pool of available housekeepers. The hotel chain is making excessive profits on the backs of the lowest paying people in the hotel business. In addition, they do not tell you when you book that the room rate does not include housekeeping (so ask before booking), they do not amend the rates because they no longer clean the rooms. Same rates less service! There is simply something wrong with that business model that I cannot move on from as a traveler. In the future, I will be vetting the house keeping policy for all hotels before book.

We entered the building and there was a gentleman at the front desk area on the phone and a couple of ladies at the breakfast area chatting. We waited a couple of minutes for the guy to get off the phone, when one of the ladies walked up and asked how she couple help us. We had no indication that she worked there when we walked in. The room was on the small side, dated and the furniture in it was worn. The table in the room we were given was on its last legs. The beds and fridge were fine though. There was a microwave that we didn't use. There was also a Keurig and 4 coffee/tea pods. The bathroom was subpar. The tub was dinged up. There was a rubber mat in the tub that partially lifted when you used the tub. Not sure if it was a sticker or a rubber mat and I didn't dare to lift it up to check. Surprisingly, all the products in the bathroom were Dove and not the normal HIE stuff. The pool was closed. Breakfast was fine, 2 types of eggs and meats to choose from as well as breads, fruits, cereals. The pancake machine was broken.

overall good experience staying there but breakfast was not much to choose from

Because I had to drive back to Boston, I found this place to rest for one night. It was a very clean, quiet and elegant hotel. I highly recommend it. If you come here to visit schools, it is a good choice. It is not far from the Great Falls, and it takes an hour to drive.