Holiday Inn Express & Suites Roanoke – Civic Center Reviews

This is a nice hotel. The staff was friendly and very responsive, especially at breakfast. The breakfast was good, typical of this type of hotel. The kids enjoyed watching the automatic pancake maker though! Good facilities and good accessibility on the TV in the room. The hotel was very secure and we felt safe here. I would recommend staying here to anyone visiting Roanoke that wants to be just outside of downtown.

They had limited information about Businesses that delivered food in the area, so we grabbed a couple of the flyers they had. One was Emilio's pizza, which was their only flyer for pizza. We ended up ordering it and they charged an $8 delivery fee, and $25 for a large pizza, and other taxes, ended up being $40 for a pizza that turned out the size of a normal medium pizza and tasted like frozen pizza you buy at the supermarket. It was nasty and we didn't even eat it. Also, we asked to check in an hour and a half early, I am in a wheelchair and I was tired, they wanted to charge us $80, so we declined, being the room was already $128.00.

The room smelled of smoke. The bed was very uncomfortable and I woke up with a bad back!

Decent place. Breakfast could be improved with real eggs (rather than the usual powdered eggs)

New and clean hotel 5 mins from downtown. Breakfast was good.

Environment: very new The service was excellent Hygiene: no problem

Facilities are complete, parking is convenient, breakfast needs to be improved.

The price of the hotel is reasonable, the breakfast is very rich, the environment is simple and clean, suitable for travel and living!