Name: Holiday Inn Roanoke Airport-Conference Ctr
Address: 3315 Ordway Drive, Roanoke, Virginia, 24017, 3315 Ordway Drive, Overseas, United States
Rating: 4.1

Holiday Inn Roanoke Airport-Conference Ctr

Holiday Inn Roanoke Airport-Conference Ctr Reviews

Holiday Inn

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Positive reviews

Reviews with photos/video

Love the mirrors in this hotel they look like big Vanity mirrors and the bar and restaurant has good food

Great place. Friendly helpful staff. Overall great experience

酒店環境好，風景不錯，比較安靜，性價比高，如果來Roanoke 是一個不錯的選擇，酒店的設施非常完善，在這裏獲得了很好的經歷和體驗。

The hotel environment is good, the scenery is good, it is relatively quiet, and the price is high. If you come to Roanoke, it is a good choice. The hotel's facilities are very complete, and I have gained a good experience here.

Restaurant

24-hour front desk

Wi-Fi

Smoking area

Golf course

Pets allowed

Breakfast

Non-smoking room

Business travel

All Languages

English

Chinese

All Room Types

Standard Room, 2 Queen Beds

Premium King Room

Premium King Bed Room

Standard King Room With Mobility Accessible Tub

Executive King Room

My wife and I had booked a stay for Sunday 11/21 and Monday 11/22. We arrived to find the facility wasn't very clean, dirty and garbage in a number of areas. The room itself was reasonably clean, except for in the bathroom it appeared that someone had spilled a liquid on the wall next to the shower and it hadn't been fully cleaned. The room was in the fourth floor, with the window above the lobby. Sunday's stay was ok, reasonably uneventful. Monday, we had been out in Roanoke and returned to the room about 5 P.M. There was very loud construction noise, drilling, hammering in close proximity to our room. We ignored the noise for about 45 minutes and then contacted the front desk. The person who answered the phone said that there had been three other complaints and security was going up to advise them to stop. The noise continued for an additional 45 minutes. During our entire stay, there were a number of children present in the lobby. By the appearance, they were children of a hotel employee. There was also a dog present on Monday afternoon/evening. The children made a great deal of noise, screaming, hollering and crying. This was happening up until right at 11 P.M. Tuesday morning at 7 A.M. the construction noise began again. Hammering, drilling and cutting of metal. This noise woke my wife and I up, and prevented us from sleeping. We gathered our things and went to check out. My wife spoke to who we believe was the person in charge to reiterate our problem with the noise. The woman that she spoke to initially lied and said that she wasn't aware that there was construction noise happening. In the next breath, she said that the were converting part of the hotel into an extended stay facility, she apologized, not seeming very sincere. We were not notified upon booking the room that there was construction happening, there were not any notices posted in the lobby and nothing was mentioned by the clerk at check in that there could be construction noise. A complete waste of money! We contacted the hotel and Holiday Inn Corporate with zero satisfaction. Stay away!

Upon arrival we were greeted by Veronica at the front desk. All I can say is she was amazing. She was friendly, open and engaging. Answered any questions we had arranged for shuttle to and from the airport and made sure we were made comfortable. The rooms were very clean and inviting. It was just a wonderful stay and it all started at the front desk.

Awesome as always! Thank you guys for being the top Hotel in Roanoke to stay! 

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Discover 68 reviews of Holiday Inn Roanoke Airport-Conference Ctr, rated 4.1 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Holiday Inn Roanoke Airport-Conference Ctr Reviews: 68 Verified Reviews Latest 2024 | Trip.com

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Holiday Inn Roanoke Airport-Conference Ctr Reviews

Holiday Inn Roanoke Airport-Conference Ctr

Holiday Inn Roanoke Airport-Conference Ctr Guest Reviews