Our first rooms TV didn't work and when we plugged in our phone charger, the room went dark, all within 30 minutes of our stay. The second room they put us in had plumbing issues (toilet wouldn't flush properly) the bath didn't work only the shower, the faucet dripped all night, we asked for clean towels on our second day and were refused twice. The first time we asked, the man said that we had to bring our dirty towels down to the lobby. Sir we don't work there, that's YOUR job! The second time we asked, they said the housekeepers left so they couldn't get them to us. Absolutely no effort was made to compensate for the inconveniences. We were very disappointed with our stay to say the least. It was not The Best Western, it was The Worst Western.