KaidimaoHELLO
May 5, 2024
It's really very, very bad... I'm not complaining. Let me list them and think about it yourself:
1. The bathroom has no window and smells musty.
2. The door is wide open and basically no management personnel can be seen. All people/cars can come and go freely, regardless of whether they are staying in this hotel.
3. The hotel has electric car rental services, but there are no helmets. Have they considered safety?
4. Pattaya is also a playboy. It does not manage or take action for its hotels. It protects its hotels and does not explain to customers.
5. The room is set to do not disturb, so why do you still knock on the door to clean?
6. After cleaning, the door is not closed. It is wide open for at least 3 hours. The suitcases and various items in the room are inside. I have stayed in so many hotels, and this is the first time I have encountered this.
7. Follow-up, not to mention the room is wide open, it can be open for 3 hours. The hotel has no staff to patrol, and no one confirms whether the room is normal. It is no exaggeration to say that basically no waiter can be seen, and there is no service.
8. There is no sense of service and no sense of apology. The people who come to contact each level cannot make the decision at all. They didn't even say sorry after coming here for several times. Is this service?
9. They have no sense of service. They apologized for the first time and took two hotel self-service coupons? Haha... They usually give coupons to customers. Are they just giving them away? And I've already said that I won't stay there. I don't understand the logic of the hotel. I won't stay there. Why are they giving me coupons for the next day?
10. They took two gift boxes the second time to apologize, but I refused. A hotel doesn't have the most basic service. After I refused, they slammed the door and walked out. Is this attitude?
11. They said the hotel was full at first, and then they said they would change the room type for you. Then they said it was full and they would temporarily vacate one? All lies. They lied in front of me. If it was full, you could change the room type? You dared to stay in a temporary one?
12. They wasted customers' time and had no attitude at all. I said I wouldn't stay there and wanted a refund. They shirked responsibility and quibbled.
13. They said they would check the surveillance to see if anyone entered the room. After an hour, they left the customers in the room. No one even brought water? No one apologized? This is service. Customers are not God, but here, customers are not people.
14. Finally, after a long argument, I still want to stay. Once bitten by a snake, I will be afraid of the rope for ten years. How dare I stay in such a black shop with no service?
15. Finally, under my strong request, the room fee for the first day was also refunded. Do you think I took advantage? I didn't take away all the food and drinks in the room, and I don't know if anyone entered the room; who will bear this part of the loss? The hotel I booked on the same day was twice the price. Who will compensate for the premium and loss on the day? Who will bear the mental damage?
16. In the end, my plan changed, the itinerary changed, and my mood was affected. Who will bear this?
17. The complaint team of Baida House is also a piece of chicken. It said that it can only be reported here. If you can't solve it, either report it upward or change people. It's not that it can't be solved, but that they don't want to solve it.
18. Rizhao is very good. Kaiyuan Mingdu has no bottom line, and Baida House has no bottom line.
Original TextTranslation provided by Google