lidan214
August 4, 2024
The five stars for service are entirely due to the guy at the front desk who was enthusiastic, polite, and proactive in solving problems, leaving me with a good initial impression when I checked in. Five stars for the environment are given to the location of the hotel. The beach is right at the door. It is very convenient to play in the water. The sand is also very fine. You can also pick up many small crabs and hermit crabs at night. In comparison, among the several hotels facing the beach in Forest Park, this one is considered the largest. The one star for hygiene is mainly given to the hotel restaurant. When I went to have the buffet breakfast in the morning, the garbage left by the guests who had seafood the night before was not confiscated. There were seafood garbage and cigarette butts everywhere on the floor, and in the trash cans next to each table. Rubbish. I was completely disgusted when I came to have breakfast early in the morning. When I had dinner in this restaurant at night, the service was chaotic. It seemed that many people were waiting for service, but the waiter still had free time to sit around and play with his mobile phone and call for a night. I asked for rice three times but no one delivered it. I asked for additional vegetables several times but was simply ignored. By the end of the meal, I didn’t even bother to ask if they had been added. Finally, when it comes to the room, it is quite satisfactory. The facilities are relatively new but of average quality. The most disappointing thing is the TV. It doesn’t work at all. Every time I turn it on, I have to ask the hotel staff to initialize and activate it. I can’t turn it off with the remote control when I sleep at night. I spent a long time looking for it. I simply opened the TV (because it was embedded in the wall) and forcibly turned off the power to the hardware. The unused toiletries from the previous guest in the room were left in the shower stall. The most ordinary room costs more than 900 per night, and it is completely on the beach at the door. The above comments respect objective facts and have no personal emotions. There are good and bad. Just focus on what you care about. After all, it is difficult to have a perfect stay experience in a place like this.
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