GreenTree Eastern Hotel (Rizhao High Speed Railway Station) Reviews
GreenTree Eastern Hotel (Rizhao High Speed Railway Station)
West of intersection of Changsha Road and Tianjin Road, Donggang District, Rizhao, Shandong, ChinaView Hotel Details
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GreenTree Eastern Hotel (Rizhao High Speed Railway Station) Guest Reviews
4.7/5
Outstanding
1003 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1003)
Positive reviews(980)
Reviews with photos/video(129)
Easy to get around(245)
Convenient location(243)
Close to train station(177)
Large rooms(114)
Awesome amenities(100)
Friendly front desk staff(83)
Many amenities(65)
Delicious breakfast(27)
Negative reviews(23)
AMAN DIWEDI
Guestroom (2 Beds)
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Very
Good willcomeagain
Guest User
Guestroom (2 Beds)
Stayed in Aug 2024
Family
2 review
4.7/5
Amazing
Posted on Sep 5, 2024
very nice
Wozhihaowobuhao
Deluxe Double Room
Stayed in May 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on May 10, 2024
OKOK OK
Guest User
Guestroom (2 Beds)
Stayed in Jul 2023
Family
6 review
1.5/5
Posted on Jul 30, 2023
The hotel facilities are not good,
The bathroom ceiling in the first room I was given was leaking, so I quickly asked the front desk to find another room.
The bathroom door is close to the bed. If the door is closed slowly when leaving the bathroom, the smell will immediately come out. However, the sliding door of the bathroom is not very neat.
When I checked in, the front desk told me that breakfast was delivered to the room, not a buffet, and asked me to choose the time when breakfast would be delivered to the room (I was not asked to choose the variety). I chose breakfast delivery at 8 o'clock. The result was that after urging at the front desk, it was delivered at 8:10. The breakfast delivered consisted of an egg pancake, an egg, a cup of millet porridge and a bowl of small wontons. I asked if it was one portion or two portions, and the delivery person said it was two portions. One egg pancake, one egg, and a cup of millet porridge were one portion, and a bowl of wontons was also one portion. I wanted 2 portions with egg pancakes, but she told me they didn't have any, that's all.
I don’t go out much and know nothing about it. This time I encountered two firsts that opened my eyes - the first time I encountered a room where the bathroom door is right next to the bed; the first time I encountered a hotel where a bowl of wontons counts as breakfast. .
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that this stay did not meet your expectations. The leakage in the ceiling of the bathroom that you reported was actually condensation water from the air conditioner. Regarding the breakfast issue, we are sorry for the inconvenience caused to you. Because the hotel restaurant is temporarily renovated and closed, we will pack a light meal for 10 yuan and deliver it to the room. The hotel has entered the peak season and there are many guests dining. We apologize for the inconvenience caused to you. The hotel management attaches great importance to the issues you raised and has made serious investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Guest User
Guestroom (2 Beds)
Stayed in Sep 2021
Family
1 review
5.0/5
Outstanding
Posted on Sep 20, 2021
Arrived at Rizhao West High-speed Railway Station at 7:40 in the evening. Because I had to reverse the car the next day, I didn't want to stay far. The hotel is on the second floor of the high-speed rail station entrance, which is very convenient. Clean and hygienic, good soundproofing, the front desk also upgraded the room for free, very good 👍
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Sometimes happiness is just a feeling, as long as you feel it with your heart, it lingers around us all the time, and there are many things in our memory, because of the feeling of happiness, no matter how long it takes, the state of mind remains unchanged. Enjoy life, share joy, thank you for your love, because of you, we are happy!