I booked a night at the hotel with my family, including Ramadan breakfast. But I was surprised that there was no breakfast at the hotel, and it was suggested that it be suhoor at 2:30 in the morning. I did not benefit from paying the amount including breakfast due to the late hour. Also, the swimming pool was not available and the gym was not clean. The other morning, alarm sirens sounded, causing my children and I to panic. When I contacted the hotel, I was told that it was a simple accident involving a customer.
So my experience was unfortunately unsatisfactory and bad. I would like to at least compensate me and my family by setting a date for Ramadan Iftar, because I paid the amount and did not benefit from the service.
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