The Ritz-Carlton, Riyadh

The staff at Marriott provides exceptional, friendly, and professional service, ensuring a welcoming atmosphere. The location is convenient for accessing attractions, though it may be slightly distant from amenities.

Let’s us start from the beginning of my entrance The bell service was welcoming and aided us in taking our luggage Upon my check in the receptionist was very respectful , welcoming , addressed our issues regarding the room with ease Once we reached our room faisal sulaiman from the bell service helped in delivering the bags , he was fun and made our night. During the breakfast time, an Arab lady that always stand infront of the dining room , I appreciated her that she remembered us and the table that we used to have our breakfast on , I was happy that the waiters pay attention to the details . Moreover , all the waiters were very helpful in aiding us with getting the food that we want , welcoming and smiling . I liked the atmosphere of the dining room , as if you are living in a palace !, Mr,Faizan was always asking about our health and how was our stay , he always made sure that our experience during the breakfast time was fantastic and to the upper limit . We received a hospitality by Mr.Turki from the reception , thank you for your generosity . While we checked out we asked the concierge for a golf car to drop us to via Riyadh they made sure that it arrives early , special thank to them . And during our last moment from our stay , the bell service were always that received us with a smile and farewell us with a smile . Thank you ritz Carlton for the experience

The hotel is rather far from the city center which makes it hard to access places. The hotel interior is grand, palatial, and very impressive. The rooms are in need of a refresh as they feel a bit dated. For us, the biggest plus was the interior pool but we felt the actual spa facilities are tired and not very luxurious, they are in need of a refurbishment and upgrade. Overall all a good stay.