InterContinental Hotels Riyadh Reviews
InterContinental Hotels Riyadh
King Saud Rd, Al Mutamarat, Riyadh, Riyadh Province, 11481, Saudi ArabiaView Hotel Details
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InterContinental Hotels Riyadh Guest Reviews
4.2/5
Very Good
66 review
Verified reviewsLocation4.2
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(66)
Positive reviews(46)
Reviews with photos/video(12)
Negative reviews(3)
Simpson
Classic King Room
Stayed in May 2024
Business travelers
1 review
Amazing
Posted on Jun 6, 2024
A very nice old world hotel however rooms are a little bit tired and need a refresh.
Guest User
Classic King Room
Stayed in Sep 2023
Business travelers
2 review
Very Good
Posted on Oct 9, 2023
Great Service but classic room is so old. Especially shower head is too old to take a shower. However, every staff is very kind and considerable.
Abbarci
Classic King Room with Pool View
Stayed in Apr 2023
Business travelers
13 review
Outstanding
Posted on Jun 20, 2023
Love it
Guest User
Classic Room
Stayed in Jul 2024
Business travelers
1 review
Outstanding
Posted on Aug 8, 2024
Nice environment, rich breakfast
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Guest User
Classic King Room - Smoking
Stayed in Dec 2023
Business travelers
4 review
Outstanding
Posted on Apr 3, 2024
The room is very big and nice, very nice, the study and bed, I didn't expect the layout to be so interesting, the lobby is also very big, I felt the sunshine while having breakfast, it really felt good
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Guest User
Classic King Room
Stayed in Jul 2024
Couples
3 review
Great
Posted on Sep 23, 2024
Very good. Great.
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Guest User
Classic Room
Stayed in Nov 2023
Business travelers
21 review
Outstanding
Posted on Jan 8, 2024
Staying here for work trip, not bad
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Guest User
Classic King Room with Pool View
Stayed in Apr 2023
Other
4 review
Outstanding
Posted on Jun 29, 2023
Nice environment, nice restaurant
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Guest User
Classic King Room - Smoking
Stayed in Nov 2023
Family
24 review
Outstanding
Posted on Jan 5, 2024
very good!
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MFaramawy88
Stayed in Sep 2024
Couples
Outstanding
Posted on Oct 10, 2024
Thanks for the special day and my anniversary day is amazing at Al bustan restaurant Thank wahj Thanks Ernie Thanks sadam For everything and this amazing. Servise food welcome everything is more than perfect Appreciated for the amazing day
Response from Property: Dear Guest Thank you so much for your review of our hotel. we are pleased to hear you enjoyed your dining experience with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Faizah Alshehri Guest Relation Assistant Manager
zcamid
Stayed in Aug 2024
Couples
Outstanding
Posted on Sep 22, 2024
It was a sumptuous lunch buffet for the national day holiday! It’s always our first choice actually! Thanks for the satisfactory service Saddam Hussein And Efrain who’s the only guy who picked up our call during reservation (after several calls that was held and dropped).
Response from Property: Dear Guest Thank you so much for your review of our hotel. we are pleased to hear you enjoyed your dining experience with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Faizah Alshehri Guest Relation Assistant Manager
Arlene M
Stayed in Jul 2024
Travel with friends
Outstanding
Posted on Aug 30, 2024
The breakfast buffet gives you a lot of choices and the service is top notch. This is my second visit in 2 months and that speaks a lot. King Faisal staff is grateful for the discount and encourages us to come back. Thanks to Joshua, Efraim,Almansour, Tri, Wahaj,Saddam and Chef Ruel for my perfect omelet.
Response from Property: Dear Guest Thank you so much for your review of our hotel. we are pleased to hear you enjoyed your dining experience with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Faizah Alshehri Guest Relation Assistant Manager
Rexner A
Stayed in Jun 2024
Travel with friends
Outstanding
Posted on Jul 19, 2024
Food and service at its best the rooms are clean and bigger as the receptionist upgraded our rooms without any fees added. The restaurant serves the best menu and variety of international cuisines. Indeed it gave us the best experience one for the book
6/10
Response from Property: Dear Rexnera Thank you so much for your review of our hotel. we are pleased to hear you enjoyed your experience with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Faizah Alshehri Guest Relation Manager
cperivolaris
Stayed in Jun 2024
Business travelers
Outstanding
Posted on Jul 1, 2024
I just love this hotel! The service is just above and beyond! The star here is the food! Bfast is fantastic and the people are so helpful and friendly. If you can stay at Club room where you have access to Club Lounge for 5 o’clock tea and evenings mezes. I come every couple of years to Riyadh and staying in the Intercontinental Riyadh is one of the highlights for me! 5 Stars all around! Keep up the good work!! ⭐️⭐️⭐️⭐️⭐️
6/8
Response from Property: Dear Cperivolaris, Thank you so much for your review of our hotel. we are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Faizah Alshehri Guest Relation Team
Javier E
Stayed in May 2024
Business travelers
Posted on Jun 26, 2024
The hotel is really old and worn out. The rooms look horrible with stains all over the place, very old bath tubs, old sheets,… The sheets in my bed were torn and had a huge hole in them. Unbelievable for a 5 star hotel, There is the Executive area of the hotel with more modern rooms but still far from being a luxury hotel. Value for the money is really bad. They should shut down the hotel and completely renovate.
Response from Property: Dear Javier, Thank you for your recent visit. We apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future so that we can provide a better experience. Sincerely, Guest relation Faizah Alshehri