Younès Mhamedi
June 23, 2024
The Four Seasons Hotel Riyadh, although renowned for its standard, unfortunately leaves something to be desired in several aspects. When we arrived, the welcome was far from warm, which is disappointing for an establishment of this size. Fortunately, the room staff was able to compensate with their professionalism and impeccable service.
However, other aspects of the service were failing. At the pool, we were surprised to find that there were no staff to greet us and prepare towels, which is not up to the standards expected of a hotel bearing the Four Seasons name. It is crucial that these points are quickly improved to maintain the reputation of the establishment.
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