Popular Four Points Hotels in Riyadh

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Four Points by Sheraton Riyadh Khaldia

Four Points by Sheraton Riyadh Khaldia

4.1/549 Reviews
The hotel has been the least favorite part of my trip to Riyadh! Although the hotel is in a far down-town area, I booked it expecting a certain level of service and product from a hotel such as Four Points by Sheraton. Upon arrival, I was asked to pay the entire stay in full ahead of my stay, which I normally do and cover upon check-out. When asking why, I wasn’t given an answer. Later on that same day, I came back from a meeting only to find that all elevators are out of service, even the Servic elevator. Having my room on the 17th floor didn’t help, so like many other guests, I stayed waiting in the lobby till someone could fix it. After around 15 minutes, one elevator started working again, but when going up to my room, and trying to go back afterwards on my way to another meeting, the elevators were again not working. This time, I had to wait for 20 minutes until they started working. There was an electrical problem with the elevators during the 4 days I stayed there. As for food, it was poor, whether through room service or main restaurant. I sometimes got items that were different from what’s described in the menu, and other times dishes that were completely tasteless, in addition to the poor food presentation. The staff are friendly and helpful, but unfortunately the stay was a disappointment.

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