Panoramahotel Unterinnerhof

Disappointing Stay – Not Recommended Unfortunately, we cannot recommend the Panormahotel Unterinnerhof in Ritten, Oberplatten station. Our stay was disappointing in many ways: Even at breakfast, we noticed that the milk in our coffee was sour on three consecutive days – an absolute no-go. The drink prices were also completely exorbitant: We had to pay €9 for a 0.5 liter of beer, which was completely unjustified. The room was freezing cold, with the estimated maximum temperature being 16 degrees Celsius. There was no heating; after complaining, we were only provided with a small electric heater. We were offered a room where the heating would supposedly work better. However, since the effort was too great for us, we decided to stay in our original room. However, the next day, we discovered that repairmen were replacing the window in our room – without any prior notice. Afterwards, we were accused of having accepted the offer to change rooms, even though we were never told that construction work was planned in the room. The reception and management were also anything but friendly; complaints or comments were handled snippy and unprofessional. The bathroom appeared dingy and had obviously not been thoroughly cleaned. Old furniture, tools, and trash were lying around throughout the hotel, which only reinforced the overall old, musty, and unkempt impression. In summary: The hotel appears very run-down and untidy. You definitely don't get adequate service for the price charged. We will not be visiting the hotel again.