Serhs Natal Grand Hotel & Resort
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Natal

Serhs Natal Grand Hotel & Resort

No.5 of Premium Hotels in Rio Grande do Norte
Via Costeira Sen. Dinarte Medeiros Mariz, 6045 - Parque das Dunas, Natal, Rio Grande do Norte 59090-002, Brazil
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With a stay at Serhs Natal Grand Hotel & Resort in Natal (Via Costeira), you'll be within a 15-minute drive of Ponta Negra Beach and Morro do Careca. This beach resort is 14.8 mi (23.9 km) from Genipabu Beach and 0.1 mi (0.1 km) from Dunes Park.Show More
We Price Match
hotel overview picture
4.4/5Very Good·Excellent Location
Always have good experience at Serhs. Never let me down.
Amenities
Indoor swimming poolOutdoor swimming poolSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeCar RentalBarTennis Court
All Amenities
Surroundings
Airport: Governador Aluízio Alves International Airport
(48.0 km)
Landmarks: Natal Convention Center
(810m)
Landmarks: Pinheiros - Via Costeira
(1.2 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Room (Apartamento Prime Frente Mar)
9

Deluxe Room (Apartamento Prime Frente Mar)

1 King bed or 1 Single bed
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
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Junior Suite (Prime Lateral Mar)
7

Junior Suite (Prime Lateral Mar)

Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Non-smoking
Air conditioning
Toothbrushes
Private toilet
Conditioner
Room Details
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Senior Suite  with Front Sea View
1

Senior Suite with Front Sea View

Bedroom 1:1 King bed and 1 Sofa bed
52m² | Floor: 7
Has window
Non-smoking
Ocean view
Room Details
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Suite Presidencial
17

Suite Presidencial

Bedroom 1:1 King bed
Non-smoking
Air conditioning
Refrigerator
Ocean view
Toothbrushes
Room Details
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Deluxe Room (Apartamento Prime Lateral Mar)
8

Deluxe Room (Apartamento Prime Lateral Mar)

1 King bed or 2 Single bed
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
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Luxury Room with Front Sea View
1

Luxury Room with Front Sea View

1 King bed or 2 Single bed
Has window
Non-smoking
Ocean view
Daily housekeeping
Room Details
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Luxury Room with Side Sea View
4

Luxury Room with Side Sea View

1 King bed or 2 Single bed
Has window
Non-smoking
TV
Ocean view
Room Details
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Exclusive Suite, 1 Bedroom, Private Pool, Beach View
14

Exclusive Suite, 1 Bedroom, Private Pool, Beach View

Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Room Details
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Luxury Family Room with Front Sea View
9

Luxury Family Room with Front Sea View

2 Queen bed or 1 Queen bed and 1 Double bed
Non-smoking
Ocean view
Room Details
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Side Sea View Junior Suite
2

Side Sea View Junior Suite

1 King bed and 1 Sofa bed
Non-smoking
Ocean view
Room Details
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Premium Suite
11

Premium Suite

Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Room Details
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Junior Suite (Vista Lateral Mar)
10

Junior Suite (Vista Lateral Mar)

Bedroom 1:1 King bed and 1 Sofa bed
Has window
Non-smoking
Ocean view
Room Details
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Luxury Family Room with Side Sea View
12

Luxury Family Room with Side Sea View

2 Queen bed or 1 Queen bed and 1 Double bed
Non-smoking
Ocean view
Daily housekeeping
Room Details
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Guest Reviews

4.4/5
Very Good
108 reviews
Verified Reviews
  • Cleanliness4.5
  • Amenities4.4
  • Location4.5
  • Service4.2
Average for similar properties in Natal
Most Mentioned
L‍i‍Y‍a‍n‍g
November 16, 2024
Always have good experience at Serhs. Never let me down.
W‍u‍y‍e‍f‍e‍i‍x‍i‍n‍g‍y‍u‍k‍u‍a‍i
November 14, 2024
After two hours at the hotel front desk, my order was still not confirmed. Ctrip always blamed the agent. But since they provide this service, why don't they help guests confirm it in advance? Why do they have to let guests suffer this? Must they waste so much time and worry waiting at the hotel front desk? If it is still not resolved in the future, I will not use Ctrip again
Original TextTranslation provided by Google
K‍a‍r‍i‍o‍ ‍C‍e‍s‍a‍r
February 27, 2023
Excellent urban resort and foot in the sand. Recreation for children and adults, chairs and umbrellas on the practically private beach, as it is further away from the busiest part of Ponta Negra.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 25, 2022
Food left something to be desired! Man, there's only a little bit of food on the plate! Looks like Kids plate and look there. I recommend eating out of the hotel if it's not all inclusive.
Original TextTranslation provided by Google
S‍I‍M‍O‍N‍E‍ ‍A‍R‍C‍A‍R‍O
August 5, 2022
Undoubtedly the strong point of the hotel is the food. Sensational! Of all the restaurants. Great staff friendliness! Reasonable efficiency, I expected more from a 5 star. Room did not meet my expectations, very unpleasant musty smell, we complained, they did maintenance on the air conditioning with ozone, but it did not solve it. We had a leak in the bathroom, which delayed us to watch the magic show, we ended up missing it... Great pools, but could have been heated, the heated pool was for adults, my 4 year old son couldn't enjoy it. Anyway, very good hotel, but for the amount we paid I expected more, especially the accommodation.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 18, 2022
Good, but the check out, the lady not very friendly6
Original TextTranslation provided by Google

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Gluten-free, Vegan, Vegetarian
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2005
  • Number of Rooms: 34
With a stay at Serhs Natal Grand Hotel & Resort in Natal (Via Costeira), you'll be within a 15-minute drive of Ponta Negra Beach and Morro do Careca. This beach resort is 14.8 mi (23.9 km) from Genipabu Beach and 0.1 mi (0.1 km) from Dunes Park.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a waterslide. Additional features at this Art Deco resort include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Potiguar, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Make yourself at home in one of the 395 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Services & Amenities

Indoor swimming pool
Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Serhs Natal Grand Hotel & Resort?

Prices at Serhs Natal Grand Hotel & Resort are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Serhs Natal Grand Hotel & Resort?

The closest airport is Governador Aluízio Alves International Airport. It is 48.0 km from the hotel and approximately a 50 minutes journey by taxi.

What are the check-in and check-out times at Serhs Natal Grand Hotel & Resort?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Serhs Natal Grand Hotel & Resort provide airport transfer services?

No, the Serhs Natal Grand Hotel & Resort doesn't provide airport transfer services.

Does Serhs Natal Grand Hotel & Resort have a swimming pool?

Yes, Serhs Natal Grand Hotel & Resort has a pool. Pool type: Indoor Swimming Pool, Outdoor Swimming Pool.

Does Serhs Natal Grand Hotel & Resort have fitness amenities?

Yes, Serhs Natal Grand Hotel & Resort has fitness amenities.

Does Serhs Natal Grand Hotel & Resort provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Serhs Natal Grand Hotel & Resort have non-smoking rooms?

Yes, Serhs Natal Grand Hotel & Resort has non-smoking rooms. Please view the hotel listing for details.

Does Serhs Natal Grand Hotel & Resort provide breakfast?

Yes, Serhs Natal Grand Hotel & Resort provides breakfast.

Does Serhs Natal Grand Hotel & Resort have a restaurant?

Yes, guests can eat at: Restaurant.

About This Property

Nearest AirportGovernador Aluízio Alves International Airport
Distance to Airport47.97KM
Average Price FromNZD518
Hotel Star Rating5