Best Hotels near Real Shopping, Rio De Janeiro

Hotel without infamy or praise central location in the very dirty neighborhood of Lapa....decent breakfast....single beds quite comfortable...pillows too high and with no alternative to having a lower one...short darkened curtains at 6am morning and already light... swimming pool on the top floor too small given the 13 floors of the hotel and therefore with a lot of people

I stayed in the hotel for the commitment I had because it was close. As it was one night only, I chose to book. The room was very dirty, sabble paper open in the pier, all dirty. 2 towels, 1 was acceptable and the other was completely swept and damaged. I put it on the floor because I had no courage to use it. The bed is horrible and noisy, and the dressers too. Have you seen a short shirt? Yes, it was so much to cover up to half the body and thinnerly impossible. I had nothing but that shirt to cover. Summary: I didn't sleep anything, super discomfortable. It's all about all the rooms, bad clothing. Coffee is half mouth, but in any case I've seen worse. The only positive point is that the reception official called ”D”. When we arrived at the hotel, we were surprised by the information that the system was out of the air and would take a little, then the same offered us 2 courtesy drinks for the event. The only thing I liked at the hotel, but you're only reserved in the last case if you don't want to get angry.

Hotel with many passengers and therefore very noisy, all the noise entered the room. Late check-in. The room key/card would not get the room, three times I had to go to the front desk until the key worked. The terrace and the pool are very small. It's not an ugly hotel, but...

We were on family holidays, I reserved a four-bed room, with a couple bed and two single beds, which was perfectly suited to us. After a strong rain we returned from a restaurant, we went up to 11th floor and this was flooded! We managed to get to the room and in a short time the water also started to get in it! I called the reception, who knew the problem already, and they told me that I could change the room, we closed the bags and went to another floor. The lift had water, which scared my children. We were directed to a triple room, with a couple bed and a single, we sleeped the first night right there ... we tightened a little. On the other day, I called the hotel's reception, who told me to talk to the hotel's govern, who said the hotel was in works and they didn't expect that rain. I said that we wouldn't have to return to our four-room ... As I had already paid on the entrance, we decided to stay. I made some claims, only one was not answered. But we don't like the way we were answered, in general. Out of this episode: Check-in and check-out ok. WI-FI is not as fast as informed. Parking was not vacant, I had to pay out in another place. Cleaning ok. Breakfast recommended, free. I didn't use room service, but it has. Good location.

We were given the worst room in the hotel to start with. No window, small double bed… after we complained they moved us to a slightly better room but on the first floor with a window overlooking a car park... There were various issues throughout our stay, such as, the inconvenience of moving rooms, carrying our heavy luggage around. Also, we asked to add one extra day (a 5th day) to our booking. But on the 4th day the key card stopped working because it had not processed through their system that our stay had been extended so we could not get enter our room. So that was another trip downstairs to join the reception queue to try sort it… The breakfast was good, there was a selection of 4 natural fruit juices and the food never ran out and was always fresh. The swimming pool was small and they had a 1 hour slot booking system if you wanted to use it. The pool was crowded; there were people drinking beer in the pool and the water was a bit dirty and too warm. There weren’t enough sun loungers for everyone despite the booking system. They give you beach towels but make sure you know you will be charged if the towel is not returned to them. Checking out was a problem too. Our Uber was almost there to collect us and the hotel staff said they needed to check our room before we could leave, to see if we had consumed anything from the fridge in the room. I paid for the outstanding charges and I told them we hadn’t consumed anything and any issues please call, and I left. She gave me a look as I was leaving as if I was doing something wrong. Finally, I am still waiting for the reimbursement of the deposit I had to pay (500 reais) at check in - it’s now been 3 weeks. While we were there, I heard a couple at reception complaining about their car - the car park at the hotel was apparently full and the owner did not want his car to be parked elsewhere. Oh and lastly: I would say good evening to staff at the front door every time I walked past and NOT ONCE was I greeted in return.

Carlos my breakfast server always makes my morning start great. He is always on time and always makes sure I have everything I need. He speaks very good English. This is my second time to stay here for a week quaranteen and I have had him the majority of both visits.

I only have positive words for the stay at Novotel Leme. The staff is very helpful and friendly. The rooms are very nice, the service is great, breakfast is delicious, versatile and extensive, the rooftop bar Sky Leme is a very nice place with a magnificent view and a nice pool. I appreciated the cocktails. So many thanks to all the staff to make our stay a great experience every day! Special thanks to Vicente for his friendly attention.

I was hosted in this hotel last weekend - 02 to 03/07/2022. I have contacted me, and Mrs Vanessa has answered me, she kept the forgotten pieces, and the next day she sent me for Sedex with great delight and sympathy, and I would like to congratulate her on the sensitivity and empathy shown by that person. All the staff very careful and efficient.

Hotel OK is a little bit better than the business hotel opposite. The rooms are bigger and the air conditioning was good. However, the service wasn't always good. It varied a lot. Sometimes room service picked up, sometimes there was someone behind the lobby bar. I think the hotel is understaffed service wise. Overall, a decent stay. But, would probably stay somewhere a bit more expensive next time.

I stayed there for five nights in January 2020, and have only good things to say about the hotel. Nice and clean room, good food in the restaurant, friendly and helpful staff (with good advices about where to go - and not to go), great location (400 meters from Copacabana beach and across the street from Cardeal Arcoverde metro station) and in a pretty busy and safe part of the city, with many shops and restaurants. Not too expensive rooms. They can also offer transport to the international airport for 25 real. That's much cheaper than taxi!