Royalty Rio Hotel Reviews

Clean rooms, good location. Only setting the right temperature in the shower was a bit difficult.

The receptionist service was adequate, breakfast service was disappointing, the young man didn't seem to care and was looking at his phone most of the time while the older man seemed to be doing everything...the food didn't seem fresh and the overall cleanliness of the hotel was very poor. Our room had a bad smell and there were stains everywhere I looked both inside the room and the general hotel.

We believe that breakfast can be improved. The variety of products was great, but the quality of some items left something to be desired.

Hotel with excellent location, close to the beach, shops and subway stations. Good service and breakfast. building facilities in good condition, except for the pool and gym areas that need to be modernized and better maintained.

Great location! Varied breakfast! Good shower!!! I loved! I recommend!

I just didn't like that check out is 11 am, I asked for something extra and they only gave me 30 min.

I ended up staying in the lower room that I had hired due to air conditioning problems. I even changed rooms twice.

Good hotel. Clean and well located. Spacious and comfortable room.

Great reception service, but I stayed in a room with apparently dirty sheets, I don't know if they were stains or dirt, when I got under the sheet, I felt the feeling of having sand in the bed, the smell of a strong cleaning product, fabric softener, I don't know what was. It is impossible to watch tv, but the picture quality was horrible, not only from the tv, but also from the cable tv. Tv had no internet connection, it was not possible to watch Netflix. Breakfast, the food was cold. I wasn't satisfied. The cleaning and kitchen staff are not to blame, mistakes happen, these people just need better training, making the guest experience better. In short, I didn't like the experience, I didn't sleep well and I didn't eat well. This is my feedback.

Loved the hotel!! Close to everything !! Impeccable service!! Wonderful breakfast!!

Excellent Hotel. Great value for money. Welcoming and attentive staff. Good structure. Nice breakfast.

Very good hotel from breakfast to the apartment, staff note 10. Close to the beach, shops, etc.

Good location, with good bars and restaurants around; good service and great room – big, spacious and clean, with air conditioning working well. However, the check-in time was bad (3pm), the bed linen was worn, the TV was not smart and the breakfast could be better: little variety and had hard breads and fruits that were not well chopped.

I really liked the room! Very comfortable bed!!!!!!!!!!