BeatrizRodrigues
September 21, 2024
I made a reservation for one night on September 12th for a couple. The website did not have a double bed option and I asked if it was possible to change to a double bed instead of 2 singles. When I arrived at the hotel, one of the receptionists said there were no rooms available to move to. Another one said there were, and the first one still did not want to change. However, that was the least of the problems.
When I entered the room, the floor was dirty, it looked like there was sand. The wooden headboard was full of termites and the soap dish in the bathroom was all rusty.
A dirty and disgusting room.
The maid had to go to the room after I checked in to sweep and mop the wood.
The air conditioning was so loud that I couldn't sleep. And the elevator, which looked like it hadn't been serviced in a long time.
I do not recommend it at all!!
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