Top Business Hotels in Rio de Janeiro

My wife and I stayed in the hotel for 10 days for our honeymoon after receiving a recommendation from a friend. When we first arrived we were disappointed because the room had not been cleaned adequately (dirty carpet, stains and dead bugs in the bathroom) and despite informing the hotel we were coming for our honeymoon we didn’t receive any special welcome, for example a note or message from the hotel or chocolate gift as we saw others receive on Instagram. We complained to the reception about the cleanliness and the next morning the room was cleaned to our expectations, we were happy with how the complaint was handled. The hotel room we were given was an ocean view on the 10th floor. The view was amazing and we loved falling asleep and waking up to the sound of the ocean. However we feel that for the price and star rating of the hotel, the rooms need to be refurbished, the room feels dated and the bathroom finishings are not befitting of the hotel we expected from the pictures; messy paintwork and grouting, broken wooden furniture, poor quality shower and at one point there was no hot water so our first night was cold showers. We have stayed in lower and similarly priced and rated hotels and the quality of the room and bathrooms were better than this hotel. We used the tennis courts and gym during our stay which was a nice option. We both had the tropical Spa experience which was a wonderful and relaxing experience and the Spa staff were great. We chose the all inclusive option at the hotel and we were not disappointed with the selections available and the high quality of food on offer from the restaurants. The service from the staff at the restaurants was wonderful. The location of the hotel is excellent, after exploring the area we determined it has the best location of all the hotels in Ipanema / Leblon / Copacabana, because of the direct beach access to a “private” beach. Halfway through the stay we received a note in our room to say there was a problem with the pre payment and amount of consumption. We were very surprised because we had the all inclusive option and had not taken anything not included. We called the reception to inquire about the problem and the person was not able to explain what was the problem. (My wife is Brazilian so language was not the problem). We had to go down to the reception to speak with someone else, where we were told that the pre payment taken by the hotel was not enough to cover the cost of our stay (10 days) and so an additional payment was needed. The hotel knew we were staying for 10 days and should have known the total cost of our stay (excluding extras not included Ina lol inclusive), and taken the payment up front, rather than send us an ambiguously and informally written letter, halfway through the stay which the staff could not explain on the Phone. This was an annoying inconvenience and not a nice experience which the hotel could have very easily avoided. To be 5 stars and for us to consi

Positive Great Location, you are relatively close to everything in walking distance. There is a pharmacy next door, as well as a bakery that has outstanding quality. The rooms are clean and spacious. One of the big pros for me is that there are no carpets, which is a big plus. It avoids any unpleasant smells. Negative Unfortunately, there are a lot more negative comments rather than positive ones. My family and I usually stay at the Grand Hyatt, but due to Covid-19, the hotel was temporarily closed. We were left with no other option but to give this hotel a try. I want to emphasize that this hotel has the potential to be a 4 or 5-star hotel if adjustments are made. Nonetheless, this hotel should be a 3 star. On the first day of arrival, we had wifi. However, on the 2 day of our stay, we no longer had wifi. We contacted the reception desk, and the girls in counter said they were having issues with their wifi due to their guest capacity?!?!?!?!?!?! really? This is a hotel that shouldn't even be an issue. We are in 2020 in 2020 even McDonalds has a reliable WIFI however, Windsor Marapendi did not. After a few days the ”Partial Wifi” was back up, I mean partial because the wifi was only available in the lobby. Just writing this review baffles me with their lack of proper and basic preparation and administration. Wifi was not available during our entire 9-day stay. We stayed on the 13th floor, and again I repeat no wifi in the room. I had to go down to the lobby so I could log in to my laptop to work. How inconvenient and above all this, not one apology and acknowledgment of their lack of proper planning from the hotel, and they didn't even move a finger to make matters right with this nuisance. There was a lack of responsibility and care from the hotel. All they would say is that they are working on it. The hotel charges for the use of an adapter. It's 50 real. Although it's nothing if you convert it to USD, all hotels allow you to borrow an adapter if needed. Especially one that has no wifi. (forgive me, but I can't get over this wifi issue) Breakfast is free, which is a nice thing (especially for a hotel with no wifi), but it's mediocre, your best off going out for breakfast you will have a much better experience. Blowdryer is obsolete. Suppose you want to dry your hair, good luck. Bring your blowdryer. In my case, I had to go out and buy one during my stay. The Reception desk crew needs a complete revamp on professionalism and Customer Service. If you are trying to be a high-end hotel ( Which this hotel is not), Customer service is everything you guest needs to feel welcomed and feel like their needs is cared for regardless of how little or big their needs are. Windsor Marapendi, you have great potential if the criticism is taken and executed for them not to happen again in the future with other guests. You need major improvement. You should be rated as a 2 star if that. Holiday inn is a 5 star compared to

I actually had 2 comfortable nights at this hotel but their website just kept on charging my credit card over and over. Thankfully, it showed up on my phone, so I was able to inform the staff and show them the receipt at the time. A very helpful front receptionist said he would contact the finance department and that when I checked out early the next morning' it would all have been rectified. When I went to reception, no one could help and I was told to wait for the manager who would be on duty after my flight left..... So far, no response from this hotel and no money back.I've contacted my credit card provider and so I now have to battle to get my money back. My experience of checking in was in I’m afraid to say, truly awful. I arrived at 5am and the older gentleman checking me in was ignorant. Apparently, he was the ‘English speaker’ on duty and he completely ignored me when I asked a question. I received no information whatsoever about breakfast times, where facilities in the hotel were and he didn’t even have the good manners to look up at me when I checked in, he just opened his hand for my passport. He started huffing and getting obviously irritated when I asked if it were possible to arrange a later breakfast as I wouldn’t be getting to bed u TIL 6am, despite having to pay for the hotel for the night before. The guy actually just ignored me until I asked him directly and he didn’t even look up and said ‘no’ in a really annoyed manner. Great customer service, thanks! Thankfully, when I had need to speak to reception staff during the day, this was a much better experience. I spoke to a young woman and on another occasion a young uni man who were friendly and helpful, so much so, I decided to stay again on my return trip the following week. That was up until they kept charging my credit card, firstly through the own hotels website that said the transaction failed but charged the credit card and then again when duplicate monies had been charged by the hotel. Mistakes happen. It it how quickly and satisfactorily they are sorted that makes the difference between staying there again and avoiding it. Would I recommend staying here? Yes, breakfast is good and the hotel was clean and quiet on the 19th floor. It is dated and could do with updating but it is not bad value when they don’t empty your bank account! Just pay in cash if you’re staying there and avoid that nasty old man on reception who works at night.

Unfortunately, overrated , poorly managed and hence overpriced. Will become a white Elephant unless changes made. Reception is poor, seems like a bus station, ugly and with queues. After walking endless corridors the room was found, it is small as is is the semi bathroom, the sink is in the bedroom. There is no information about restaurants or other facilities, supposed to be room service but no menu or information about no to call. Television supposed to have some info but system not working, neither was Television stations and internet lasted 3 minutes before shutting down and continued like this until I gave up. The restaurant matched the hotel, slow service, in fact no service until I left the table to find a waiter. No decent menus, all done on a telephone which is ridiculous, if the room had a menu and a number for room service I would have left immediately. I fly into Santos Dumont regularly but will not use this place again, it is a gimmick, two nearby hotels far better at half the price.

Used this hotel twice now. Great for the airport as you can walk to it withing 10 minutes or use the free hotel bus which runs about every 20 mins. Rooms are very clean and fresh if not exactly the height of luxury. AC works, beds are comfortable. Fridge works. Room safe etc. Have only eaten the buffet breakfast which was good enough. There is a relaxing spacious lobby and staff are all very helpful with good English. The pool was empty when I went so cant comment on it. Would stay here again no problem. Great place, very relaxing and so close to the airpot.

To start with the one obvious limit of the property, it is in Barra de Tijuca which is a modern, residential, somewhat ”American” part of Rio. Because of the location alone, I wouldn't have booked this hotel for the entirety of my stay, because in many ways, areas like Ipanema and Copacabana are a lot more interesting and buzzy. That said, this is really the only negative I would have about this hotel and for anyone who doesn't mind transportation, Uber is cheap and reliable in Rio, and it will cost about BRL 30-60 to get from the hotel to all the more ”iconic” parts of Rio depending on time (and therefore on traffic) and will take about 30 minutes off peak. The hotel itself is beautiful, almost resort like. It is fairly large, the building has a fairly strange shape with multiple wings, though this also seems to guarantee that all rooms will get a view of sorts (the hotel ideally overlooks the Ocean on one side and a beautiful and serene lagoon on the other side). Common parts include a nice and clean beach where the hotel offers loungers and umbrellas, a beautiful swimming pool with several areas (toilets and sunscreen provided), a spa, and several restaurants. I was staying in a Club ocean front room and it was great. The room decor is very nice, beautiful bathroom with separate bath and shower, very nice balcony with a coffee table and two chairs, nespresso coffee machine, bottled water, lovely local Granado toiletries. Rooms are quiet and bed comfortable. The lounge is very nice too with rooms to both sides, and services for breakfast and cocktail hour in the evening. I had breakfast in the main Tano restaurant which was excellent (multiple stations for omelette, tapioca, pancakes, green juice, etc plenty of fresh fruit, excellent pastries, etc), lunch at the Canto restaurant and by the pool (more limited version of the same menu) which was excellent. I also had dinner at Shiso, their Japanese restaurant and I'll admit that I was a little bit more disappointed there despite great review (food was ample but did not feel very authentic, was very salty, and the rice itself was not very good). Maybe I was there on an off day as reviews are, as I said, very positive in general. In addition to everything else, staff everywhere was excellent from managers pre-arrival to people I interacted with throughout the stay. All in all, in a sometimes hit and miss Rio hotel scene, and once one accepts the less traditional location, this is a really excellent hotel and one I'll return to with great pleasure. PS: very minor point: mini bar had no prices indicated and proved fairly expensive. Also note that there is a resort fee of BRL75/day which I did not think was very clear

Nice apartment, fine location, friendly staff, perfect breakfast (you can taste what you like but everything is fine) - I sincerely recommend Days Inn Rio de Janeiro Lapa with no doubts. It was the best choice for a few days in beautiful Rio.

The breakfast has always been the same, with relatively few changes. After eating for about a month, there will be nothing novel

The hotel is well located near the pharmacies, restaurants and markets. I was surprised at the time of check-in that the two rooms were next to each other and when they arrived in the room they were combined. I found our daughters great, though they were not young, but I like they were close to our room, and the rooms were spacious, with front box and fridge, flat-screen TV, split, comfortable beds, safe and bathroom with dryer. The noise was little, but we were on the 11th floor, and the cleaning was done every day, which impressed me. The breakfast is excellent, with varied fruits, water, juices, coffee, milk (ice and hot), bread, cakes, eggs, etc. I loved.

Many pluses staying here. Great location - around are restaurants, fast food (McDonald's, BK, Domino's, etc), shops, Super marts, Money changer and the Copacabana beach is a short walk away (5mins). Breakfast is really good with a wide selection. Staff were responsive, helpful and polite. Check in was easy and quick. The room I had did not have a view but no biggie. Mini fridge, TV, safe. Room is small but manageable. Hotel entrance is just at the main road, easy for Uber/taxi pick up and loading of luggage. Security is good - there's always someone present at the main door. Will definitely stay again if I return to Rio.