Cabañas del Capitan

My reservation was for 2 adults and a 14 year old minor, but at the time of the reservation the receptionist stated that the minor was supposed to be a 1 year old infant so therefore they charged almost 1800 pesos more.

Booked this for 14 days but realized our mistake after one day, our room was filthy and we had to go out the next day for cleaning supplies to sanitize the whole area. We took this up with the front and were offered other rooms, however, we had sanitized the room to our liking and were NOT doing it again. Lounges and umbrellas around the pool were black and covered with bird droppings . No internet in room so we had to go to the pool to get Internet. Bed was like a rock , Balcony door did not lock and main lock was from the seventies with a chain. Open air kitchen with some potted plants to separate the neighbours table from your table and we each got to stare at each other. We ending up putting our umbrella on its side to give us some privacy. Nothing to light our gas stove with and no hot water. Bought some pinesol to spray clean our counters because the birds were welcome to come in and leave their calling cards. We tried to get our money returned after three days of trying to adapt but the management said no way, no refund. So we made the best of and roughed out the last 11 days. This property is VERY LOUD and if you are going for R&R, this is not the place for you. The staff were lovely and there are no complaints about them. We have been to Mexico, over twenty years and this was the most disappointing trip we have ever made. First time we were excited to be leaving our vacation. I think you can probably do a 2/3 day but the rest was spent out of the resort. These pictures are accurate, and sincere. I wish this property well, but they need to clean up their acts.

The beach here was great. There was lots of action, vendors, restaurants. Within the hotel, I really enjoyed the Mexican families, and how happy the children were playing with their siblings and parents. The staff were ver friendly and helpful.

Good property right on the beach. Room has kitchen with full size refrigerator.

Went with family, we got 4 rooms, 2 out of the 4 rooms had ticks and bed bugs. Pools didn’t look clean.

Property is nice but I think it’s Overpriced. Can’t enjoy the beach because is overcrowded and loud music playing. No parking on property.