Guest User
April 12, 2023
My boyfriend and I stayed at the hotel from April 9th to 12th 2023. Our experience was a mix of positives and negatives. Pros: 1. Friendly and helpful staff - The receptionist, an authentic Italian gentleman, was very welcoming. The overall staff was courteous and kind. 2. Housekeeping assistance - The housekeeper helped us with an adapter for our charger. 3. Excellent location - The hotel is just a 10-minute walk from the bus stop, which has direct buses to the airport and San Marino. It's also close to a beautiful port, promenade, and a wide variety of restaurants. 4. Proximity to the old town - The old town is just a 14-minute walk from the hotel. Cons: 1. Poor soundproofing - The room had very bad noise insulation, making it difficult to have a peaceful stay. 2. Broken showerhead - The showerhead in our bathroom was broken, causing inconvenience during our stay. 3. Window issue - The window in the bathroom wouldn't close properly, making the bathroom cold at night. 4. Limited non-sweet breakfast options - The hotel offered a limited variety of non-sweet breakfast options. 5. Weak hairdryer - The provided hairdryer had weak airflow and a hole in the air intake tube. In summary, the hotel had a great location and friendly staff, but there were some issues with the room and facilities that need improvement.