Guest User
July 7, 2021
The condition of the hotel is very rudimentary. I first checked in at 205 and found that the water heater had no hot water and the hair dryer was broken. After changing to 210. I went to the dumpling restaurant opposite to eat at ten o'clock in the evening, and the room card was taken away as garbage by the waiter. Back to the business hotel to make up the card, the front desk clerk needs 100 yuan to make up the card fee, I said the room fee is only 98, can the room card be 30 yuan, 50 yuan to make up one? The waiter said that the right of explanation is 100 yuan at the hotel. I said why don't you want 500 yuan? He said that I am not happy to explain to you more, you can call the police if you don't give it. Just hand it over to the police. It seems that the hotel staff likes to call the local ******* police to resolve the conflict. Later, I called Ctrip, and Ctrip contacted the owner of the hotel, and finally charged 50 yuan for the card replacement. The next day the hotel staff called me and said that they found the room card, but the hotel did not refund the fee, saying that the new room card had been issued. To sum up, this hotel has poor equipment and poor service, so it is not recommended to stay at all.
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