Hotels Near Muzeju krātuve in Riga

We had the Grand Suite for a bachelorette event on 13th of August, 2023, but the service was truly a disappointment. It all started when at arrival the room was not ready and they mixed up the time of arrival with the time I requested an ice bucket to be brought to the room. Further, I requested a plate to put some snack on but the receptionist confused it with antipasti and after not clarifying this in 2minutes said that this could not be cancelled. The personnel of the hotel is truly a disaster. not client oriented at all! when asked to fix this the guy starts coming at us not in any way in friendly matter that this was our request (when we clearly did not request it). After almost an hour of wait the room was cleaned. I requested a compensation for all this misunderstanding and the receptionist personally came to the Suite and offered a 10% discount for the whole dinner at their restaurant. When we finished the dinner and the bill arrived we were surprised of the fact that no discount was added, the waiter said that there was no information available to him of any discount and that the bill he issued could not be cancelled (at this point we felt that we are treated as complete *****s) however we tried to make an effort and help him solve this whole thing. He tried to offer us a bottle of Prosecco which we kindly refused and basically accepted some cocktails which we did not want. The cherry at the top of this whole stay was when we went out in the evening and asked to send someone to our room to clean the glass from the bathroom floor which was accidentally dropped and the receptionist offered us help in 9am next day…. A 5 star hotel they say… and there were personnel in the hotel… so with galas on the floor of Grand Suit we stayed the night :) When explaining the situation in the morning at the check out and how disappointed we were, the reception said that they understand us and this is unacceptable and they will clarify and call me to resolve this, as we could predict, no form of justification was offered at all…Well, two weeks later and no call whatsoever, should have expected this…

We had great time at the hotel, while celebrating my husband's birthday betwen two of us. The staff is professional and friendly. The room had a great view, it was warm and smelled good. The only thing that was not exactly to our taste, was the softness of the bed, while we of course understand it is a matter of subjective taste. Was also great to have a small water boiler in the room for making morning coffee. The dinner was excellent and the breakfast lavish. Thank you!

Accor management has certain qualities The handsome guy at the counter saw that we were carrying a large suitcase and changed the room that originally required climbing a few stairs to a room with an elevator upstairs. thank you very much! The breakfast was of good quality and we were very satisfied. The hotel has a great a**osphere, a bit like living in a castle, we like this feeling The location is also very good. It is within walking distance from the city center attractions. Just take a slow walk.

We needed accommodation for one night, close enough to bus station and this hotel looked nice. We arrived from airport by buss No 22, bus stop is not too far from hotel. Building looks ugly from outside, but nice and cozy inside. There was everything in room what you need for 1 night: comfortable double bed, large flat TV, water kettle with coffee and minibar. Our room had very small window. We missed more hangers, there was only 2 pieces. Unfortunately floor heating was not in order in bathroom. Breakfast was like in typical 3* hotel, but this hotel has 4*.

We stayed at this hotel a few times but the level of service became worse and worse. The location is all right but even the budget room price does not compensate for the bad experience which you will face. First of all, it is definitely not 4* hotel, maximum 3* if you will be lucky enough to get a good room. The room itself is small, the bed setting uncomfortable and the room is terribly dirty. Even when the room is ”Ready” doesn't mean that it is clean. Upon check in we found a row of empty bottles and cans behind the entrance door from previous guests. The water in shower doesn't drain. We talked about it several times but nothing was done. The breakfast is the same every morning and the breakfast area is so small that it is impossible to squeeze between tables. The coffee maker is so old that it is hardly working and coffee is awful and cheap. The staff is so hopeless that they are lying intentionally. If you forget something do not hope to get it back. Our previous stay we left jewelry in the room and contacted the Hotel straight away after check out. They nicely replied that everything was found and we can collect jewelry upon our next stay. I called the hotel three weeks before arrival and asked to prepare our stuff, which has been promised. But upon arrival I was told that they never confirmed anything (even I had written confirmation), later on that it was not my jewelry that they found and lastly that they have no time to deal with my request. so absolutely helpless, rude and lying staff. We spoke to the manager who promised to resolve it but as usual nothing was done.

We stayed at this hotel for 6 nights. We were on vacation with an 11-year-old child and we had originally booked a standard room, which we ended up upgrading to a family room because it also includes a bed for the child. The room was clean and fully met our needs. As an extra, we had also bought the early check-in service, which worked perfectly and the room was available to us as soon as we arrived at the hotel. The first night went well and we all slept great. Because I'm a bit of a light sleeper, the second night I woke up in the middle of the night and clearly heard the sound of bass coming from the nightclub below? This disturbed me so much that I couldn't sleep properly. The next night, the same thing happened again, when I went to point out the matter to the reception. In the same day they upgraded our room to a premium room category and this problem was gone. I couldn't be more grateful for how professionally this hotel handled the matter. In addition to the good service, the hotel has everything else in place: The location in Riga is perfect, the rooms were clean, the breakfast was great, the views from the rooms and from the skybar upstairs are incredible. I can sincerely recommend the hotel to everyone traveling to Riga.

Great hotel in a great location between old town and city center. 🏨 If you want to be close to the most important attractions, within walking distance, this is a great choice! A beautiful boutique hotel, with a movie atmosphere and elegant decor. The rooms are decorated in a cinema 📽️🎬atmosphere, the movie posters in the corridors are impressive. The interiors are nice and photogenic. 🎬🎞️ The staff is nice and helpful, our room was ready before check-in time and we got the keys earlier.❤️ We could leave our luggage after check-out. The bed is very large and comfortable, the room has a kettle, a coffee machine and a well-equipped bar. For breakfast, there is a large selection of sweet and salty food. There are also highchairs for children. 👧❤️ A great place to stay in Riga. I recommend and will be happy to come back!🙂

Have just left here after a three night stay as part of a small group tour of the Baltics. The hotel itself is very nice; some of our group had quite small single rooms but my husband and I had a very good size double room, with fridge and kettle (so good to be able to make tea!). The bathroom was large and the shower worked well. The bed was comfortable and there was a more comfortable chair and a dining-type chair. There was also a safe. Breakfasts were decent, with what seems to be a fairly typical range of options for the Baltics. Unlike our two hotels in Estonia, however, no gluten or lactose free options were provided. Downsides: - location. This is quite a biggie as the hotel is 30-45 minutes’ walk from the centre of the old town, and the nearest tram stop is still around 15-20 minutes away too. - towels were very thin indeed and one of ours had loose threads all over one side, well past its best -wifi was not the best, quite slow and also patchy Would I stay here again? No, largely because of the location.

Bright spacious and clean room. We choose this hotel as we’re arriving late and it’s very close to the airport. Bus stop to go to town is just on front of the hotel. All staff are polite and professional.

A wonderful summer vacation at the hotel. We were very lucky with the changeable Latvian weather. We ordered a suite. We were pleasantly surprised - a huge terrace with sun beds for relaxation. Also in the room there is a kitchen with a dishwasher (the first time I saw this) and a large number of plates and glasses and other kitchen utensils. I was very pleased with the cleanly cleaned room and the excellent attitude of the staff. Relaxing at the spa is a large swimming pool where you can swim perfectly.It is to swim for pleasure. The pool has three lanes of about 25 meters. And two baths. There is also a small outdoor pool and sun beds. It was a wonderful weekend. thanks