Mosaic Hotel

Guest protection please Unfortunately, my room at the Mosaic had bedbugs and I awoke with approximately 50 bites. I asked the employee what their policy was to deal with this infestation so that they could get rid of them. She consulted someone by phone and declared they have no policy, but they could refund any future nights if I left. The most they could do was change the sheets but only the following day. I had been hoping they would consider it a big enough problem that they would fumigate to ensure that no future guests would be bitten. I was deeply concerned about bringing bedbugs to my next hotel so I decided to stay the next night (mistake!) and they allowed me to wash and dry my clothes for ONLY €15, how kind. Of course, the second night, I doubled the number of swollen, itchy bites, and knew I could not stay. I did not ask for a refund of my third night so of course I had paid for three nights in exchange for about 100 bedbug bites. One problem with bedbugs is that only a certain percentage of humans manifest a reaction to their bites, so probably plenty of people are carrying them from place to place and not realizing it. If I am the one who tells you your hotel has bedbugs, believe me! Eventually some other guest will get them too, so PLEASE have a policy for eradicating them before they spread.

Was hard to get any sleep as room 13 was very noise and on my last night room 11 was extremely noise and was moving furniture and there was throwing and banging noise. Sadly there isnt like any other cheap hotels a cattle, te or coffee or even a cup in the room. Tv in comon room wasn’t showing much.pillows was very soft. I needed put 2 together to get any sleep. Otherwise room was good, clean and furnishings even cheap were looking nice. Staff was great.

No fridge inside room, but given cheaper pricing it is not surprising. Otherwise stay was good/room was adequate along with private bathroom I had paid for.