Aston Hotel Riga

Centrally located near the Freedom Monument and historic center with art deco buildings. Friendly staff, clean, modern rooms, and delicious breakfast with summer terrace.

I had an awful experience that might help some of you decide to skip this hotel and look for better options. The fire alarm went off on Thursday night at 2 AM, and the entire hotel was evacuated. After about 10 minutes, the alarm stopped ringing, and people began returning to their rooms. No guidance was provided by the hotel staff on what to do. Only after repeatedly asking were we informed by the receptionist that it was safe to return. However, once back in our rooms, the fire alarm went off again—not once, not twice, but five times in short intervals! This made getting a good night’s sleep impossible. The hotel receptionist then started hiding from guests who wanted to know what was happening. By 3 AM, the cause of the alarm had not yet been determined, despite several guests asking questions. This certainly did not help with the peace of mind one would expect at a 4-star hotel. A night with no sleep, no explanations, and a disturbing lack of professionalism. I witnessed other guests complaining about being unable to fall asleep before 2 AM due to loud music and chatter from the hotel’s 6th-floor bar, which was booked for a private event that night. It seems that this hotel advertises the rooms as soundproof, which is a hoax. The rooms are tiny, and some have a door in the middle connecting two rooms. You can hear everything happening in the adjacent room. The management needs to seriously consider training their staff on how to respond to emergency situations. They should also make it clear that some rooms are not soundproof. This place seems to be cutting corners and saving money at the expense of guests’ safety and comfort. Don’t be deceived by the modern décor; the quality of your stay will hardly meet the expectations of a seemingly highly-rated hotel, which this place clearly isn’t. Avoid this place; there are much better options around. One star out of five.