Hotels Near Moore Street Baptist Church in Richmond

The hotel facilities are average and the location is not bad. At 200 dollars per night, the price/performance ratio is very poor. This time I encountered a boiler failure, no hot water and no breakfast. What I'm quite satisfied with is that the hotel refunded the full amount, which is kind of a courtesy.

I felt very cozy. The content of the meal was very good. The staff was friendly. It is a hotel that can be seen comprehensively.

Traveling through Richmond and this place was listed on the highway, we figured it would be perfect. It wasn't actually on the highway - but close enough. No connecting rooms available - so we all had to squish into a suite (family of 5) There were enough beds but it just felt cramped. The hotel needs an update. The pool was closed - under maintenance - fine by us, but if you want a pool don't go here. The vibe was just old and a bit creepy. Hard to describe, the couch was material and pleather - really old feeling. I needed another shower after staying here. The TV didn't work well - very few channels. Breakfast was fine - nothing special. Checkout was at noon which we loved because we liked having a lazy morning. So just a Meh hotel. served it's purpose but wouldn't recommend as a must stay!

The location of the hotel is good, the facilities are a bit old. Just the smell of the room. The soundproofing is not good. The service is good. The airport bus is very convenient. Just stay for one night, it's ok.

My son and I stopped at Springhill Suites on our way from Georgia to New Jersey. We enjoyed the pool and spa. We had a great night sleep. Ceecee welcomed us to Breakfast (sausage, oatmeal and my son's favorite AppleJacks cereal). So many friendly and smiling faces. Overall great hotel to stay at and we would highly recommend you stay here when traveling into Virginia.

We had a bad Airbnb experience and needed a reliable, comfortable place to stay for the night. This hotel is at a Golf Course and it is very beautiful!! We got a great price but I chose 1 King instead of 2 Queens on accident. They we're super happy and kindly changed the room at no cost to us. When we got to our room, a sticker was over our door showing that the room had been cleaned and no one had entered. The beds were huge, plush and very clean. I slept like a baby. The room was very clean, too and the A/C was pumping out the cool air. The room was clean, quiet and cool. We enjoyed it very much!

We've stayed here several years in a row, for an annual event we attend... but this year hit a new low. Wow. We won't be returning. It started with our late-ish Friday evening check-in. The desk agent appeared to be the only identifiable employee in the whole hotel. While she was polite and friendly, she was also clearly exhausted, and trying to grab a bite in-between arrivals. Hey Owners, how about you make sure there's more than one person to help guests arriving on a Friday night, so your poor employees can sit for a few minutes and have their dinner? It got even better once we entered our room: there was someone else's *used* washcloth, hanging on the toiletries in the shower, the tub was half-full of water, we were left with no more than 1/8 of a roll of toilet paper (no back-ups to be found anywhere, so we immediately went downstairs to get more), and the secondary toilet paper holder was dangling off the wall, with a dust pile on the floor below. Did Housekeeping even service this room? We were freaked about the level of cleanliness, but so exhausted after unloading all our stuff, upon our late arrival, that we just tried to pretend it wasn't gross and went to bed. The lobby coffee was terrible and complimentary breakfast was entirely unremarkable, without even a single piece of fresh fruit to be found anywhere... not a banana, not an apple, nothing. There were also no milk alternatives (not that this isn't often the case), so just be prepared if you need something other than cow milk. I did use the app chat feature to tell the hotel about our room issues that evening. And I reported it to the front desk agent the next day. No follow-up or action of any kind. No offer of points, or credit to our bill. Nada. Hamptons are usually pretty responsive, in my experience... not this one. On the upside, the location is great, right next door to the terrific Silver Diner and a hop across the street to a number of other wonderful eateries. Also, the 2nd elevator, that's been out of service for yearrrrs, was finally working again, so there's that. After returning home, I attempted to find another way to let management know about our disappointing experiences. They're hiring a GM, and don't have one in place. Explains a lot. Like I said. We won't be back.