Verified traveler
March 5, 2024
Overall the stay was OK. We had issues with our toilet backing up since day one. Front desk offered us a plunger. On day 2, after calling the front desk twice, they sent maintenance and he snaked the toilet. That same afternoon, when we returned to our room, the toilet wouldn’t flush and was backing up with water. We called the front desk and again they offered us a plunger. After that failed to work we called again and asked what our options were as we were told the maintenance man was gone for the day (3:45pm) We were then offered another room. The new room was clean, but couldn’t get the hot water to work that evening in the shower when we tried around 10pm. Hot water worked the next morning.