Hilton Richmond Downtown
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Hilton Richmond Downtown

No.5 of 4-Star Select Hotels in Richmond
501 E Broad St, Richmond, Virginia 23219, United States
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We Price Match
hotel overview picture
Highlights
Lots to do
Delicious breakfast
Pets welcome
Amenities
Sunbathing Area
Fitness Room
Private parking
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
All amenities
Property Description
Traditional southern charm meets modern amenities at Hilton Richmond Downtown. Our downtown Richmond, Virginia hotel is housed in the historic former Miller and Rhoads department store, an iconic building with over 100 years of history. The restored building spans an entire city block and boasts original features, such as the lobby marble floor, laid in 1883, and high ceilings. Enjoy easy access to all that Richmond has to offer including theaters, historical sites, museums, restaurants, and the Greater Richmond Convention Center. Enjoy a complimentary shuttle service within a one mile radius. Convenient location to many businesses, attractions, and the Main Street Station, where Amtrak runs through Richmond numerous times each day. Unwind in a comfortable guest room with work space, complimentary WiFi with Hilton Honors membership, a mini refrigerator, and a coffeemaker. For a memorable experience, select a suite located on the corner of the hotel, offering incredible views of the city. With three onsite restaurants and a wealth of nearby restaurants, guests have plenty of choice for dining. Grab and go or stay awhile at 1885 café and market where we proudly serve Starbucks coffee, savor Italian specialties at La Grotta, or enjoy local beer and a tasty burger at our Gather and Hem lounge. Maintain your exercise regimen at our expanded fitness center, take a dip in our indoor heated pool, or simply relax in the whirlpool with a beverage delivered right to you by our food and beverage team. With over 15,000 sq. ft. of flexible event space, whether you are hosting a grand celebration, important meeting, or a spectacular wedding, our downtown Richmond, Virginia hotel is the ideal choice for blending historical charm with modern spaces and professional service. Daily Mandatory Charge includes: Richmond Region TID fee. (Tourism Improvement District)
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8.2/10
Very Good
The hotel is in an excellent location. Staff are very nice as well!
All 100 reviews
Surroundings
Airport: Richmond International Airport
(15.7 km)
Airport: Petersburg Municipal Airport
(51.0 km)
Train: Amtrak - Richmond Staples RD.
(12.3 km)
Train: Ashland Train Station
(30.9 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Hearing Accessible Deluxe Two Queen Room
8

Hearing Accessible Deluxe Two Queen Room

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
Oversized Executive Two Queen Room
8

Oversized Executive Two Queen Room

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
Accessible Deluxe King Room with Roll in Shower
8

Accessible Deluxe King Room with Roll in Shower

1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
One Bedroom King Suite
8

One Bedroom King Suite

1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Microwave
Room Details
Check Availability
King Room
11

King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Connecting rooms
Room Details
Check Availability
Hearing Accessible Executive Deluxe Two Queen Room
9

Hearing Accessible Executive Deluxe Two Queen Room

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
Executive Deluxe King Room with Sofa Bed
7

Executive Deluxe King Room with Sofa Bed

1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
Deluxe King Room with Sofa Bed
7

Deluxe King Room with Sofa Bed

1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Heating
Blackout curtains
Room Details
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2 Queen Beds, Executive Floor
7

2 Queen Beds, Executive Floor

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Heating
Blackout curtains
Room Details
Check Availability
One Bedroom Executive King Suite
8

One Bedroom Executive King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Microwave
Heating
Room Details
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Mobility Accessible One Bedroom King Suite with Roll in Shower
8

Mobility Accessible One Bedroom King Suite with Roll in Shower

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
Accessible One Bedroom King Suite with Tub
10

Accessible One Bedroom King Suite with Tub

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Oversized Two Queen Room
6

Oversized Two Queen Room

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
Accessible Two Queen Room with Roll in Shower
9

Accessible Two Queen Room with Roll in Shower

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
Two Queen Room
9

Two Queen Room

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Connecting rooms
Room Details
Check Availability
Hearing Accessible King Room
7

Hearing Accessible King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Heating
Blackout curtains
Room Details
Check Availability
Mobility Accessible Deluxe Two Queen Room with Bathtub
7

Mobility Accessible Deluxe Two Queen Room with Bathtub

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Accessible King Room with Tub
7

Accessible King Room with Tub

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
Mobility Accessible Oversized Executive King Room with Tub
6

Mobility Accessible Oversized Executive King Room with Tub

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
1 King Bed Executive Floor
6

1 King Bed Executive Floor

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Heating
Curtains
Room Details
Check Availability
Hearing Accessible One Bedroom King Suite
8

Hearing Accessible One Bedroom King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
Hide Room Types

Guest Reviews

8.2/10
Very Good
100 reviews
Verified Reviews
  • Cleanliness8.2
  • Amenities8.1
  • Location8.2
  • Service8.2
Average for similar properties in Richmond
Most Mentioned
AI Summary
Guests praise the spacious, comfortable rooms and excellent customer service. The varied, high-quality breakfast is a highlight. The location is convenient for travelers.
J‍e‍a‍n
December 14, 2024
The hotel was old with limited updates. The house keeping was dirty. Found spider web on the hair dryer and hair on pillows. No facilities. The receptions was slow. Restaurant in the hotel only open with limited hours. Very quiet after 7pm. No restaurants near by...
W‍a‍n‍h‍o‍n‍g
November 2, 2024
The hotel is in an excellent location. Staff are very nice as well!
L‍i‍t‍o‍ ‍T‍h‍o‍m‍a‍s
October 11, 2022
Great!!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 8, 2025
非常不錯的體驗
Translate
A‍r‍i‍e‍l
May 26, 2025
The property was overall very clean, friendly and helpful staff. Our room was very clean and the bathroom itself was clean but the ceiling had gnats or fruit flies stuck to it and no exhaust van so there was a small bit of discolored condensation on the ceiling every time we showered. Otherwise, very clean room and hotel. Quiet rooms, lots of dining close by, walkable distance.
L‍y‍n‍n‍e
May 23, 2025
Good downtown location. Valet service and front desk staff was great. Lovely outdoor seating. Room was big; a little tired. Fridge didn't work; they replaced it with another fridge next to the dresser in the room. Pool area was old, dirty. Super slippery floor tiles; hair, gunk on floor. Pool surfaces dirty. Don't order room service. 3 servings came combined, tossed in 2 plastic bags in plastic containers, and there was no place in the room to eat it.
M‍a‍r‍k‍e‍t‍a
May 12, 2025
Overall the stay was nice, the restaurant was good, VERY pricy. $16 for 3 small/medium pancakes. The front staff were nice, no complaints there. We did reserve an accessible with a tub due to a physical disability, and unfortunately were given a shower and noticed too late as we were there for an event. The room was MOSTLY clean. You can tell it had been wiped down fast but not thoroughly cleaned. Went to order room service to find that the phone did not have a power cord!! (Honestly we found this hilarious)
n‍o‍r‍m‍a‍n
May 13, 2025
I went to Richmond for the world premiere of an opera at a theater just a block away from the hotel. Check-in was fine and my room was clean and comfortable. However, it lacked basic amenities: a glass in the bathroom, pen and a pad on the desk, etc. So - bare bones. I stayed for two nights and my room was not serviced on the second day.

Services & Amenities

Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$41.00 (approx. SAR 153.85) Daily. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 11:00

Front desk hours: 24/7

If you plan to arrive after 04:00 in the morning on the day following your check-in date, contact the property in advance

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleSet menu
AgeFee
Adult
Set menu:US$19.00 (approx. SAR 71.30) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$50.00 (approx. SAR 187.62) per room per stay

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2009
  • Number of Rooms: 328
Phone:+1-804-3444300
Traditional southern charm meets modern amenities at Hilton Richmond Downtown. Our downtown Richmond, Virginia hotel is housed in the historic former Miller and Rhoads department store, an iconic building with over 100 years of history. The restored building spans an entire city block and boasts original features, such as the lobby marble floor, laid in 1883, and high ceilings. Enjoy easy access to all that Richmond has to offer including theaters, historical sites, museums, restaurants, and the Greater Richmond Convention Center. Enjoy a complimentary shuttle service within a one mile radius. Convenient location to many businesses, attractions, and the Main Street Station, where Amtrak runs through Richmond numerous times each day. Unwind in a comfortable guest room with work space, complimentary WiFi with Hilton Honors membership, a mini refrigerator, and a coffeemaker. For a memorable experience, select a suite located on the corner of the hotel, offering incredible views of the city. With three onsite restaurants and a wealth of nearby restaurants, guests have plenty of choice for dining. Grab and go or stay awhile at 1885 café and market where we proudly serve Starbucks coffee, savor Italian specialties at La Grotta, or enjoy local beer and a tasty burger at our Gather and Hem lounge. Maintain your exercise regimen at our expanded fitness center, take a dip in our indoor heated pool, or simply relax in the whirlpool with a beverage delivered right to you by our food and beverage team. With over 15,000 sq. ft. of flexible event space, whether you are hosting a grand celebration, important meeting, or a spectacular wedding, our downtown Richmond, Virginia hotel is the ideal choice for blending historical charm with modern spaces and professional service. Daily Mandatory Charge includes: Richmond Region TID fee. (Tourism Improvement District)

Frequently Asked Questions

What are the check-in and check-out times at Hilton Richmond Downtown?

The check-in time at Hilton Richmond Downtown is 16:00 and the check-out time is 11:00.

What amenities and services does Hilton Richmond Downtown have?

Hilton Richmond Downtown has the following amenities and services: Shuttle Bus Service.

Are pets allowed at Hilton Richmond Downtown?

Yes, Hilton Richmond Downtown is a pet-friendly hotel, but it is best to call ahead to confirm.

How much does it cost to stay at Hilton Richmond Downtown?

Prices at Hilton Richmond Downtown are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Hilton Richmond Downtown?

Richmond International Airport is the closest airport to Hilton Richmond Downtown, and it is about 16 mins from hotel by car (15.7 km).

What is the cancellation policy for Hilton Richmond Downtown?

The cancellation policy for Hilton Richmond Downtown varies depending on the type of room and booking conditions.

About This Property

Nearest AirportRichmond International Airport
Distance to Airport15.74KM
Nearest Train StationAmtrak - Richmond Staples RD.
Distance to Train Station12.34KM
Average Price FromSAR1340
Hotel Star Rating4