Popular Econo Lodge Hotels in Richmond

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Econo Lodge

Econo Lodge

3.2/5102 Reviews
Something has changed at this property...change of ownership or change of hospitality philosophy. I have stayed here for years with no issues. This stay was a trainwreck. While front desk staff was apologetic, property owner, who was also present, looked at me like I was crazy when i went to front desk to complain about the internet. Was dismissive, said he would restart the router, but service continued spotty, slow and would kick you off sporadically. While I am not a computer expert, I am relatively knowledgeable and former programmer. I had 4 devices with me, one a brand new dell laptop, and older dell laptop, ipad and iphone. internet was equally terrible on all four, extremely slow and unstable. Internet continued like this until i checked out the next day about 11am. Also, room had no smoke alarm, lights were burnt out over the mirror at the lavatory and there was no note pad or pen. I didn't even attempt to check out the continental breakfast. Previously when I stayed at this property, everything went well...it's not the hilton, but it was clean and everything worked. Be forewarned.

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