Travelodge London Richmond Central Reviews

Great travelodge, in very good location with clean and fresh rooms.

book at your own risks - if u want a quick over nite this might be ok, heater not working well, stained linens, no hair dryer, room super duper small, no space to place even a carry-on, impatient receptionist & very poor service, safety hazards on the wet floor in the bathroom (with a sign to remind guests) but i wonder why no bath mat was provided at all. location wise is about 4-minute walk from Richmond Station if u don’t get lost in that zig-zagged route.

They won't let you leave your suitcase there. What's even worse is that even though it's a hotel, there's no water in the shower or taps. I stayed there for two nights, but there was no water, so I couldn't brush my teeth or wash my hair. Other people said that the water cut-off was more than just a one-time thing, so I guess the water supply is cut off on a daily basis. There was no refund or compensation for this. It was the worst hotel.

The room was very clean and had enough facilities for a night's stay. The only thing that is not provided in the room is a hair dryer, but you can borrow one at the front desk. It has good access and is surrounded by restaurants and shopping streets, giving the impression that it is located in a high-class residential area.

Clean and modern hotel. I recommend it for price. 40 minutes from the center with Public Transportation.

Very disappointed and shocked by our stay and also the response Travelodge have given us following our complaints of finding BLOOD in our room. DO NOT STAY AT THEIR HOTELS. We paid £134.99 for ONE night at Travelodge's Richmond hotel. At the very least we expected the room to be clean, this was absolutely not the case. When we arrived to the tiny room there was lots of patches of BLOOD (photos provided) smeared on the headboard of the bed, hairs in the shower and an extremely loud AC. We reported this straight away to the front desk and the best they could do was "offer to wipe it off when we went out". The fact it had not been already wiped on their handover clean was astonishing to me, the headboard of all places had not been checked or wiped!! The poor staff member behind the desk seemed to be on their own and didn't really know what to do with our issue. They informed us that our room had been used by someone from the council the night previous. If rooms are being occupied by potentially vulnerable individuals via the council, at the very least, Travellodge should be fully inspecting and thoroughly cleaning their rooms. Especially when they will be charging a paying guest £134 for the following night! I was absolutely shocked they expected us to stay in that room after what we had found, when we voiced this concern to the front desk they offered us an "upgrade". At the time this seemed to be a fair compensation for our issue and we accepted. However once we arrived to the new room, it was absolutely not an upgrade. The room was exactly the same, the AC was even louder and the shower curtain was mouldy. At this point we had to go out and didn't see any point complaining further, following the lack of urgency on our very serious previous complaint. When arriving back to the room that night we could not sleep due to the loudness of the AC. Honestly it is insane how loud they are! It was also flaring up our allergies and asthma (suggesting to us that it also wasn't clean). We turned the AC off, but the rooms have zero ventilation and become so hot and stuffy, and so we did not sleep a wink. Having paid £134 for this room, we were left pretty frustrated. I made a complaint to Travelodge to express all of our issues following our stay. Considering their competitor Premier inn offer a full refund on just a "bad nights sleep" I believed they would be quite considerate in their compensation due to the serious nature of finding BLOOD in our hotel room. My partner and I are a young couple, we can rarely afford to go away, and this really dampened our trip. Travelodge offered me £50 compensation, not even HALF of what I have paid. I am honestly so appalled by the overall experience. I never in my life expected to find BLOOD in space I'm paying so much for. For them to be one of the biggest hotel franchises out there, you would expect a high standard of cleanliness at the very least. From reading many of their reviews, this does not seem to be the c

The travel lodge was in a great location in town with all attractions, shops, and the railway station close by.

Travelodge Richmond hotel is a great hotel in the middle of the town and is perfect for short stay days. I am honestly impressed by the room cleanliness and Mejte at the desk was cheerfu and welcoming. Beware the hotel does not hold bags, but there are some facilities nearby to offer the service.

Great service. Spotless clean rooms. Could not ask for more. Will recommend to my work collegues . Very central hotel just 10 minutes from town. Air con is loud but great. Check in at 15h00 because before you pay ten pounds. Great safe Place to Enjoy.

Lovely stay,friendly staff and great value for money. Room was clean and comfortable, check in was easy and parking close by

It was a nice hotel in a nice location. Rooms are clean but on the small side. Only issue was AC/heating system was noisy but can switch it off and very easy to adjust temperature. Staff very nice and professional. The hotel is great for one or two nights, but not sure about long stay because there is no restaurant or seating area (hotel only has room for the rooms) and they can’t hold your luggage if you arrive early.

Number 1 for Business. Outstanding service and rooms with excellent standard. Very clean space. Rooms are extremely small but very cosy and with a brilliant team all around. This hire needs more credit for all they do. Very central and very friendly atmosphere and safety is excellent and hard to find nowadays.

Great for a one night stay, this hotel was in a perfect location, right in town centre easy walking distance to everything. Room was clean and bed very comfortable however the room was small and we were on the ground floor directly overlooking the pavement so very little privacy.

I enjoying staying here for business and look forward to coming back. Clean room, quiet, reliable, great finishing and excellent location. The Richmond location is the best travelodge in the area and like to book in advance before it’s booked up