Turf Hotel

The beds are praised for comfort and cleanliness. The central location provides easy access to amenities and attractions. Guests appreciate the friendly and helpful staff.

The staff were all lovely apart from a young lady who gave me dirty looks for asking for the heating to be put on in the room, 3 times. (There was snow outside). I think she really was imature in the way she responded. Food was good, no complaints there. The room was awful. Apart from cold, needing an extra heater, it was dirty. Thick dust an every skirting board, and very damp. There was streaks of water coming down all outside walls, as the water trickled down. The walls felt wet. I stayed the 2 nights as I had paid, but would not recomend anyone to stay there, till the room accomodation is improved.

One of the dirtiest rooms I have been in. I was heckled, made fun of, by the local pub goers when we first went in. I did not know, (that might have been my fault, I still need to check the advert) I had to share a bathroom and shower that were both dirty and uncleaned. We were told that no one else was staying at the hotel so no one else will be using it, but there was. I think another 3 rooms were occupied. And any of the pub visitors/ members of the public could gain access to the bathroom. (I could hear the bathroom doors opening and closing a lot). The one bedside table was very badly damaged. There was a large ironing board in our small room. The TV was on the wall at 90 degrees to the bed, I had a pain in the neck after 20 mins. The waste bin next to the sink had not been emptied. We were told we had to go to a different hotel to get our breakfast, and had to be there before 9am as the kitchen is closed at 9am. A half mile walk in the rain to get your breakfast, is not the best way to start your day. On the Friday lots of blue bags, I think laundry bags, were left outside and along the passage walkway. No safety measures were considered when these were dumped here. We would have left that hotel, but our circumstances and trying to book another place at short notice was considered. My wife was so stressed and upset, I have never seen her in that state before. I have lots of photos of this disgusting hotel and would welcome any debate by the management regarding the points I have raised