Yolanda
May 23, 2024
At check-in, the foreign lady behind the desk wasnt very polite. She kept telling me my last name didn't match my reservation. We went back and forth about 3 times before I told her to show me....she was looking at my middle name, smh. Than she put us on the second floor after me telling her that I called on the Monday before to request a ground floor, front view because my mother cant go up and down them stairs. She tells me that we gonna stay on the second floor that night and for me to come back down the next morning so they can give us a ground floor. I said whatever and just took the second floor after driving for about 9 hours. We get to the room and notice it wasnt a tv remote, the ice bucket had dirt in it and the microwave
was disgusting like it came from the trash. So I go back down to the office and report all my findings. This time there was a guy in the office with the lady and he tells me that she will bring it up to me. So when she came up, she had a new ice bucket, a remote and a key card. She tells me that she had a room on the ground floor that she can move us to and did I want to see it. So I go look at it and it wasnt to bad so I told her its on the ground floor so we'll take it. The new room was bigger but not that clean. I can go on and on but I'll just say this......I WILL NEVER STAY AT SUPER 8 IN RICHBURG, SOUTH CAROLINA EVER AGAIN!!!