Incallitoviaggiatore
March 17, 2022
Estimate via email 655 all inclusive plus 100 final cleaning. Having arrived after 7 hours of travel, the receptionist hands us the contract demanding €30 for heating, alternating between bizarre and out of place laughter, then adds: if I notice that you smoke in the room I will halve the deposit!!! €600 is a laugh! MHA! If smoking is prohibited, I don't smoke and not because of its veiled threats (villainousness). He cheerfully informs us that the lift is broken and the replacement will arrive in at least 15 days. We were without a lift for 36 days, we were assigned an apartment on the second floor, because it had a sea view! And what a sea was overcome when the following month, I did Please note that I wanted to pay the amount of the email €655. The response via Whatsapp? :IT'S SO MUCH YOU HAVE SIGNED A CONTRACTOHH And after 7 hours of travel I have to check between the lines of a contract so I don't get ripped off Alessandro? Is that how it works with you? I would have expected hospitality and transparency, not traps! We were advised of a further increase of €110 for heating, and when we refused to renew they demanded another €75 for heating until the end of the month, an inadmissible request if we had already paid the monthly bill, but I was in the mood for charity. For the last 10 days we had to cook with a camping stove, they had to change Methuselah's hob (since the entire second floor was without electricity twice in 7 days) but no one was seen anymore.. The structure is not bad, but management should be more clear, attentive and respectful.
Original TextTranslation provided by Google