Hotel Ambasciatori

We went twice to the hotel (last year and this year) and if I had written this review for last year it would've been a 10 out of 10 points. Let me point out the good points first which have been amazing in our first year and the second year: - The staff is overall very kind, helpful and extremely friendly towards children. Our son has been 1 year old during our first visit and almost 2 years old during our last visit and the whole staff has always played around with our son to make him feel comfortable and make him feel laugh. - (This point is only for our first visit) The cleaning lady even took the time to tidy up our sons travel bed, she wasn't even requested to do this at all and arranged his stuffed animals in a very cute way. 10 out of 10 points for the lady from the 5th floor! - The food, breakfast, lunch and dinner are very diverse and delicious. Our son has been given the option to get a special toddlers meal (consisted of noodles, with sauce of choice) during our second stay. Overall amazing. - The pool is big, the lifeguard at the pool is very present and he even helped blowing up the floating toys for our son. - The location of the hotel is perfect. It's not too loud in the neighbourhood as it is far enough away from the Viale Ceccarini, but not too far so it can be reached in a couple of minutes of walk. - Location directly at the front of the sea, perfect. - I had the chance to try the Spa this year as it has been renovated last year and it is, simply put, beautiful. It has everything for your calm down and turn off the world around you desires. Now for the (personally) not so good points: - Since this year (2023) the Hotel has sadly decided to remove the 'full board option' which included breakfast, dinner AND lunch. Now there's only half-board with the option to have 'light lunch', which in my personal opinion may be a bit high priced for the amount of lunch you're given, especially since there's no buffet during this light lunch. This sadly kind of limits the options a bit for families with little kids as you will have to spend a fair amount of time to look for 'where to eat tomorrow' ... BUT there are many restaurants around so actually getting food is not an issue, but finding one which may be suitable for a child around the age of 2-3 may be a bit harder than one may expect during a holiday. - This years cleaning lady wasn't as good as the one from the last year. Well, I have to admit that the last years cleaning lady has set the bar extremely high to compete with, but it is kind of a no-go that during the last 2-3 days of our stay we only had one toilet paper roll available (which is barely enough for one day). If we had 'this kind of accident' (if you know what I mean) during any of these days, the roll would've been not enough at all and we would've had to make the (quite) embarrassing move to request some toilet paper rolls. About the cleaning: In the beginning our room was cleaned twice a day (in the morning and in th