Burnley West Higher Trapp Hotel

The rooms are spacious, tidy, and well-equipped with cozy beds. The staff provides exceptional, friendly service. The accommodation's beautiful location and excellent value for money are highly praised.

We had a great night away - catching up with friends! Such a welcoming and well-run hotel. The food was top quality and the service top quality. A special mention for Austin and Debbie who looked after us so well. Highly recommended. We’ll be back!

My Daughter Hannah and her Partner Andrew Booked this Hotel for their wedding on 16 Nov 2024, they booked it just over 12 months ago, they inspected the Hotel, had the taster meal and everything was perfect (you expect that from a long standing Hotel) The had a Church wedding so did not use the included in the price hotel register wedding, so it just drinks, meal, party and a stay over. What could go wrong? well to be honest not a lot did, on arrival we're presented with prosecco or bottle of beer as planned, some people help them selves to more but that happens, one person went overboard on this and bragged to me (Farther of the Pride and the person who paid for it all) that he was being smart, I explained who I was and the colour drained from his face, not that smart eh.. kid. Anyhow we we’re taken to the bar area so had approx. 53 people crammed into this little space whilst we waited for the meal to start so that was approx. 1:30pm by 5pm the tables we’re set and myself and the groom had ask why it was taking so long and wow in 5 minutes after having word the doors we’re open, everyone took their seat and out come the wine with the starter which was very nice, but garlic bread for the children was a poor idea, some people got wine other did not they we’re missed, the next stage was topping up the wine (Note we had 2 bottles per table) not sure why they did not place the 2 bottles on the table, but they seem to control the flow, when they cleared away the starter plates, the groom went up to get a bottle to give one of the guest a glass (he had been missed) the barman become so aggressive that I had to step in, the barman kept saying you can’t to that, that not how it works, I explained that as I have paid for it, I do what ever I want, we took the bottle and topped the guest glass up, the barman marched over and took the bottle back. I went to ask why this was such a big problem, his explanation was that if they put the bottles on the table some people would be greedy and drink more than others, I fired back “so what, if we run out I just pay for more” not an issue, not a problem. I felt that it was more the Hotel controlling the flow of the wine so we did not know how many bottles we had consumed (that the feeling I got) to settle this we asked that all remaining bottles be left on the bar so people can help themselves, this was done at the end of the meal. Main Course, well this was the worse main meal I ever tried to eat and believe me come from serving in the army and living on rations for months that saying something, Hannah and Andrew explained on the taster day the meal was fantastic, maybe they had a different chief on (no not chief lets say cook) the Lamb was so tough you could not cut through it, let alone chew it, the carrots and turnips we’re still fresh from the ground and hard as nails, the 3 potatoes we’re nice that about it, the amount of Lamb I saw going back un-eaten, Frankenstein could have put them together and created a n