Atlantica Kolymbia Beach

We've just got back from Atlantica Kolymbia Beach after staying there for 9 nights. With just a few tweaks, based on our experience, this would be a 5/5 rating from us. We arrived at the hotel at about 2am on Saturday morning, to be greeted by the night manager. He was very pleasant, got us booked in straight away and explained where our rooms were (2 double rooms). Because of the late arrival and bar/restaurant being closed, there were some sandwiches, fruit and water in our fridges. To sum up our stay, I'll list the positives and negatives. Positives. Rooms were clean and tidy and were cleaned daily, with towels changed on request. Overall the staff were very friendly and helpful, particularly Nikos and Klement in the bar and the reception staff. The quality and variety of food served every day was excellent. Usual buffet style self service with hot and cold food, as well as plenty of salads but also with a separate grill, pasta area and freshly made pizzas. Desserts are a little limited but plenty of flavours of ice cream on offer. Beach towels are collected from the onsite shop and can be exchanged every other day using a card which is stamped. The shop itself is well stocked with plenty of things you might need while you're on holiday or gifts to bring home. Also friendly staff. Beach is literally next to the snack bar and is clean and tidy (pebbles not sand). Between 10-6 there is a snack bar near the pool serving all inclusive drinks and food. The area of the snack bar also doubles as the a la carte restaurant in the evening which you need to book in advance (1 free visit for all inclusive guests). The food and service were excellent at the a la carte restaurant. In the restaurant, bar and snack bar there are filtered water machines, so cold fresh water whenever you want - a very nice surprise. The outside areas of the hotel are also well maintained, including the pool area. Having not been to Rhodes and specifically Kolymbia before, we weren't sure of the surrounding area but there are a few bars and restaurants close by as well as the main area of Kolymbia about 10-15 minutes walk away, with plenty of shops, bars and restaurants to choose from. So location is pretty good. Negatives. There is only 1 pool which is fairly small for the size of the hotel, however it was never overcrowded, most likely due to the beach being so close. Sunbeds on the beach, although part of the hotel cost 7.50 euro each, so 30 euro per day for the four of us. We were only able to keep 1 room on, for our late departure. I appreciate this depends on how busy the hotel is and can be luck of the draw. However, we could only keep the one room from 11am-2.30pm, and for a cost of 60 euros. This would not have been too bad but there is no courtesy room at the hotel which was a surprise, again for the size of the hotel. So after we all got showered and changed and checked out, we were waiting from 2.30pm until our pick up at 8.30pm. We sat in the bar and played cards

We choose this hotel basing on the reviews and photos on the website. After our week holidays there we agreed that we’ve made a great decision. We were amazed by the view of the sea and the part of the mountain. It was a pleasure waking up everyday seeing that. Another very important thing was food. It was so delicious. There were various options but the pizza was the best. We will never forget the taste of it. The last thing that made this whole week special were people there. The staff was pleasant and helpful. But our heart belongs to Bartenders Nikos and Klement. The time we have spend with them was lovely. Young couple from Poland

Well make your own mind up , so arrived on Wednesday 23rd late evening to be dumped outside hotel in road and told hotel is down there not even dropped at door ! Told as got on coach there will be a reps meeting but they never happened No Tui rep in sight No Anwser on their contact number No show , So Thursday,Friday nice but very quiet No entertainment,or activities no kids club,no volley ball (as told there would be when sold ) Saturday got a call from a Greek number so went reception and asked if it was them they said yes it’s to let you know Hotel was closing down For Good on Wednesday at 11am as it has been SOLD out to Marriotts Group hotel ! And said as you leave at 4pm Wednesday you will have to just got to another hotel down the road ! I instantly said No as our Contract is with TUI and would only be advised by them not the hotel (as I feel this would be me breaking the contract) We then tried to contact Tui on the app well that’s a joke but eventually got them to call us and apparently wasn’t aware of any of this, but agreed we could be collected early on 30th by Bus 27 at 10.25am an then we just wait at airport until 18.40 for our flight ! So we agreed. So now the holiday had been jinxed and everyone in the hotel was down and not happy , I used the aap on live chat was told a rep would attend and guess what No rep ever showed up! Meanwhile EASY JET AND JET 2 was contacting the clients and emailing them even a jet 2 rep came to help and deal with the situation I have photos to prove and met people who said I could use there correspondence if needed. Then on Sunday they pretty much stripped and removed sunbeds from beach and parasols, in the afternoon we sore a golf cart thing removing kitchen items by the load full! Sunday Monday Tuesday the food supply got worse with limited selection, no labels put above food anymore, food looked to be reused as lunch dinner came hard bread rolls no butter ect My wife went to the bar on Monday and was told sorry we have No drinks as have ran out, so was now on limited options. Forgot to mention we had a bed also missing slates ! 3 in a row to a large hole we have photos to prove So Tuesday evening came we went down for dinner to find soggy chips with squirting cheese on classed as French fries I was told but clearly a cover up of re heated lunch along with no bread and limp looking salad , then the best bit cups and glasses cutlery was being boxed up and taken away yes not even a cup to put my tea or coffee in , with only about 20 glasses left available photos to prove, Wednesday morning breakfast well limited to say the least my wife said what have you got there !! It was what was left , Beans 2x bits of cheese ,a few apricots and a coffee in a small glass, So 10.25 came when our arranged. Transfer came yes Bus 27 only to be told No you can’t get on! As not on list so after a bit on arguing we did get on being taken to the airport where we had to buy our own lunch (even tho we was still technically al